Posts

Posts in the benefits category.

Calculate Accurate Commissions for Telecom Sales Teams

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Calculating sales commissions is a critical factor in managing sales and maintaining company profitability. TimelyBill helps track and manage commissions accurately .  Our system is designed for modern telecom sales teams, including agents, partners, and resellers . With TimelyBill, service providers can fully manage their sales commission programs, resulting in a satisfied and more productive sales force. Our software allows organizations to create multi-level hierarchies of partners, as well as  commissioning plans  which accommodate one-time payouts, residuals, and charge-backs. TimelyBill's powerful commission module also includes advanced functionality such as the ability to "re-brand" bulk services when partner organizations are sold to another partner or merged to a new entity. It also has the ability to relate partner accounts to customer accounts and navigate between them for the purpose of managing demo-type units or other services. Our web-based partner por
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Customers Expect Billing Transparency

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In today’s competitive telecom environment, customers expect billing transparency.  TimelyBill's out-of-the-box customer portal helps CSPs provide complete visibility of services, charges, usage data, account history, and more. Whether you are a start-up or an established telecom business, we have the right billing solution for you.
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Simplifying the Customer Experience

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How CSPs Can Use TimelyBill to Improve the Customer Experience Research shows that simplicity matters.  Consumers are often willing to pay more for a simpler experience.  Focusing on simplicity is a blueprint for generating great customer experiences (CEX) and boosting customer loyalty. Simpler experiences mean being more direct, more useful, and more efficient.
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What Makes Us Different?

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TimelyBill OSS Billing Application Differentiation DATA ACCESS: It’s your data. You can extract any and all information in multiple formats at any point in time without asking us for assistance. INSTANCES: All customers are provided with a dedicated Production AND Staging server in a separate instance.  There is no license or resource sharing in the backend.  The dedicated Staging server allows one to perform testing on new releases and products prior to going live. NO FORCED UPGRADES: The TimelyBill application is not delivered in a "distributed architecture". We do not force you into taking upgrades and can take on releases/upgrades at your pace. CUSTOMER PORTAL: No extra cost. A dedicated IP is provided so you can utilize your own URL, thereby providing a seamless experience for the end user. AGENT PORTAL: No extra cost. A dedicated IP is provided so you can utilize your own URL. COMMISSIONING  / COMMISSION PLANS: Provided out of the box. Create as many commissi
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Outsourcing Your Billing

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TimelyBill Offers Managed Billing Services Do you need help running your billing operations? We can manage your complete billing process. Outsource your billing operations to our team of experts. Improve your customer experience, drive efficiency and reduce costs. DEDICATED BILLING MANAGEMENT TimelyBill's managed billing solution enables you focus on your core business. Our expert team will manage the following billing functions: Product Catalog Workflow Inventory Templates (email, quote, invoice) Business Intelligence Audits Reports More... Find more information about TimelyBill's managed billing services  ↗️.
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Streamline Your Billing Migration

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Making the Switch to a New Telecom Billing System Doesn't Need to be Painful Today's communications service providers want to improve the customer experience to grow revenues. However, many CSPs need help with antiquated billing systems. These complex and disparate software systems can be expensive to operate. They often need more flexibility to handle modern product and service offerings. We help keep your billing migration on the right track. Although a desire to replace these old systems exists, telecoms are reluctant to tackle such migration projects due to the required scale, effort, and resource dedication. TimelyBill has addressed these concerns by utilizing a time-proven implementation process to streamline billing data migration. Note, these migration phases are intended to be combined efforts to ensure success (aka "Happy Path"). Implementation of your new billing SaaS – Phases: Phase 1 – Data Collection Phase 2 – Data Conversion / System Con
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A Timely Training & Support Portal

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On-Demand Training Resource During the on-boarding process, TimelyBill customers gain access to our robust training and support portal.  Features include: Keyword Search Responsive Layout Training Videos Webinar Archive Technical Documents Feature Requests News and Announcements Link to Support Ticketing Partner Contact Information More... We continuously add content to our portal to ensure customers have a "how-to" resource for using the latest TBILL components.
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A True Cloud Based OSS BSS Telecom Vendor

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TimelyBill is a single integrated system for telecom billing and back office. A true single-stack solution Our hosted telecom billing platform includes more than 50 tightly integrated components that support full customer life cycle. View our full list of telecom OSS components and features Learn more about our implementation process View a presentation by our CMO: " Migrating to a Single Stack Billing Platform "
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True Commissioning and Partner Management

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Our OSS helps telecommunications service providers manage sales performance and commission plans. Our built-in "Partners module" allows you to create a hierarchy of partners, one-time payouts, residuals and charge-backs. Additionally, you can link partner accounts directly to the corresponding customer account for simplified management. Learn more: https://timelybill.com/tbpartners.html
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No More Swivel Chair Billing

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Still living in a swivel-chair world?  Eliminate the need for duplicate data entry into multiple systems with our single stack billing solution.
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Boost Telecom CRM Productivity

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TimelyBill's core CRM enables telecoms the ability to perform robust data searching, sorting & filtering. Customer account data can be exported or downloaded in CSV, XLS & PDF formats. Visit our main website to learn more about  Data Display and Exporting  ↗️.
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Popular TimelyBill Posts

Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The bil
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Telecom Provisioning Automation

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Order to Activate in Telecom TimelyBill OSS automates  telecom provisioning   ↗️  to a variety of devices. A typical provisioning process starts with a new order.  The order then triggers a sequence of workflow steps and ultimately ends with an activated service.
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TimelyBill to Exhibit at ITEXPO Florida 2020

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Company to showcase single-stack billing software — February 12 – February 14, 2020 at the Communications and Digital Transformation Event of the Year Denver, NC – December 30, 2019 – TimelyBill, Operations Support System, announced today that it will be showcasing its single-stack billing platform at ITEXPO, held February 12 –February 14, 2020 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the communications and digital transformation event where influential buyers gather to make their purchase decisions. Meet TimelyBill at ITEXPO at booth 707 to learn more about TimelyBill’s strategy for service provider billing. “We are delighted to be exhibiting at ITEXPO,” said Patrick LaJuett, CMO of TimelyBill, “We believe ITEXPO is the perfect event to showcase our holistic approach to billing. Our software enables communications service providers to bundle convergent offerings in a seamless quote to cash funnel.” TimelyBill OSS off
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