Telecom Billing System Blog

The two different approaches to billing customers in the telecom industry. Balance-based versus invoice-based billing. Balance-based billing systems like TimelyBill typically use a customer's account balance method, while invoice-based billing systems use the specific invoice method. Hybrid approaches are also possible, combining both methods based on customer preferences or business requirements.

TimelyBill workflows can automate NetSapiens provisioning SCHEDULE A DEMO VIEW PRESENTATION TimelyBill has out-of-the-box tools that can work together as workflows to interact with the NetSapiens platform. Methods of NetSapiens integration with TimelyBill: Visual Workflow Designer Workflow Rules Engine REST Actions Configurator  ↗️ REST Log Data Alarms Custom Executables

Today's communications service providers must offer various billing models to keep pace with the ever-changing market. TimelyBill can help! With TimelyBill, your company can provide more billing alternatives regarding pricing, product offerings, and service payment methods.

Timely Tips #2 Build usage-based products and relate them to specific rate plans. TimelyBill uses product types to determine how the billing system handles service and what information needs to be stored along with it.  For example, setting a product as toll-free requires you to assign a number as well as a usage plan.

An automated billing system is a type of software that controls all the functions related to the billing process. These billing systems can automatically generate and send your invoices, as well as track and process payments. 

Communications service providers that rely on safe harbor may face a disadvantage over competitors who use traffic studies. To help CSPs compete, TimelyBill is able to generate these usage reports on the fly. Here is an overview of how USF, safe harbor, and traffic studies impact today's CSPs.

Managed Services Providers A managed service provider (MSP) delivers services, such as network, application, infrastructure, and security, via ongoing support and active administration at customer locations.  Traditionally, managed service agreements have included some or all of the following:

A comparison of telecom invoicing systems: accounting versus billing software, and what's best for telcos. In today's competitive telecom market, sending timely invoices, collecting payments, and tracking your company's financial health are critical to success.

Usage Billing and Consumption Based Pricing Over the past few years, companies have shifted from one-off sales to subscription-based models (i.e., movie streaming, food delivery, and beauty products). These companies offer a recurring, flat fee for their product or services. However, these basic subscriber models might not work if customers want to pay only for what they use or consume.

We Help Streamline Your Lead to Cash Process TimelyBill OSS offers an integrated solution designed to meet the demands of today's CSPs. With our single-stack platform ... rating, charging, invoicing, and payment management are combined in a flexible cloud-based solution. Our application enables service providers to bundle convergent offerings in a seamless "lead-to-revenue" customer funnel . A "lead-to-revenue" customer funnel in TimelyBill refers to the process through which potential customers are identified, engaged, and eventually converted into paying subscribers. This funnel encompasses various stages that a prospect goes through before becoming a revenue-generating customer. Here's an example of lead-to-revenue features and tools included in TimelyBill: Lead/prospect management Opportunity tracking Activity tracking Notes history Quote management Create from within lead or customer accounts Include bundles and discounts One-time and subscrip

TimelyBill is a convergent charging and billing solution for the telecommunications industry. What is Convergent Billing or Convergent Charging? A convergent charging solution combines all service charges into a single invoice and presents a consolidated view to the customer. Customers receive an itemized bill and make one payment for all the services. Convergent billing also increases transparency to customers (i.e., no hidden fees) and helps foster customer loyalty and trust. About TimelyBill's Billing Engine In our convergent billing system, service providers benefit from a holistic and detailed perspective encompassing all customer accounts. This advantageous vantage point empowers them to quickly introduce new products into the market, engage in cross-promotional activities, and package various services. This comprehensive overview of customer accounts provides service providers with a strategic edge, enabling them to identify opportunities for innovation and business growth

Are you still living in a swivel-chair world? TimelyBill's single-stack billing solution eliminates the need for duplicate data entry into multiple systems. A swivel chair process requires manually entering the same data into different systems.