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Showing posts with the label experience

Mobile Responsive Customer Portal for UCaaS

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TimelyBill's out-of-the-box customer portal is now fully mobile responsive.We are pleased to announce an update to the TimelyBill Customer Web Portal.  Our portal is now responsive!  This makes it easier to use on a phone or tablet.
Customers have come to expect 24/7 access to their account information.  They also want the ability to manage their account online, without having to wait for a customer service rep to answer the phone.  We've made a few updates to our portal so that it now "adapts" the content to better fit devices with smaller screens.New dynamic presentation optimized for mobile devices:Portal navigation collapses into an icon-based menuPage content switches to a scroll-able single column viewData grids render with touch friendly columnsSlide-in info panel can be toggled on/offThe TimelyBill Customer Portal allows your customers to:
View account summaryView a list of servicesMake online paymentsChange payment methodsView and download invoicesView and…

The Future of Billing is Now

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TimelyBill is helping telcos improve the customer experience with the following "future proof" features:
Real Time ChargingYou can invoice now or at any time in the future.  Including one-time, or subscription based (recurring) charges.FlexibilityOur convergent product catalog, enables unified management of products and services including voice, data, video, internet of things and more.PersonalizationUse variable data driven templates for 1:1 marketing via quotes, html emails and invoices.Liberated DataFree your data! We enable you move data in and out of our billing system with as little pain as possible. Data liberation reduces vendor lock-in.The future of billing is now.

Deliver a Better Customer Experience

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Help Your Customers Feel Warm and Fuzzy
TimelyBill helps telecom companies deliver consistent customer experiences across departments and channels.  Learn more about our core customer relations management component and "self-care" customer portal.