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Showing posts with the label portal

Mobile Responsive Customer Portal for UCaaS

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TimelyBill's out-of-the-box customer portal is now fully mobile responsive.We are pleased to announce an update to the TimelyBill Customer Web Portal.  Our portal is now responsive!  This makes it easier to use on a phone or tablet.
Customers have come to expect 24/7 access to their account information.  They also want the ability to manage their account online, without having to wait for a customer service rep to answer the phone.  We've made a few updates to our portal so that it now "adapts" the content to better fit devices with smaller screens.New dynamic presentation optimized for mobile devices:Portal navigation collapses into an icon-based menuPage content switches to a scroll-able single column viewData grids render with touch friendly columnsSlide-in info panel can be toggled on/offThe TimelyBill Customer Portal allows your customers to:
View account summaryView a list of servicesMake online paymentsChange payment methodsView and download invoicesView and…

Attract More Resellers and Accelerate Growth

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TimelyBill's powerful OSS provides everything telcos need to enable and support white label partnerships. TimelyBill allows for multiple organizations (multi-tenants) to be configured and operated independently in one software instance.

Our partner portal is a powerful web-based tool which enables our clients to deploy customized self-care portals for multi-level sales channel support environments. 
Related article: Agent Portal for Telecom Billing
White Labeled Partner Portals TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates. This means your partners won't be redirected to unknown or shared web site when trying to view their commissions.
Custom branded "look and feel"Multi tenant readyBuilt-in reportingQuoting capabilityView compensation historyView disbursement historyView invoice historyView payment historyView adjustment historyView services summaryView and download usage detailManage trouble tickets Sophisticated Partn…

Customers Expect Billing Transparency

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In today’s competitive telecom environment, customers expect billing transparency. 

TimelyBill's out-of-the-box customer portal helps CSPs provide complete visibility of services, charges, usage data, account history and more.

Whether you are a start-up or an established telecom business, we have the right billing solution for you.

What Makes Us Different?

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TimelyBill OSS Billing Application DifferentiationDATA ACCESS: It’s your data. You can extract any and all information in multiple formats at any point in time without asking us for assistance.INSTANCES: All customers are provided with a dedicated Production AND Staging server in a separate instance.  There is no license or resource sharing in the backend.  The dedicated Staging server allows one to perform testing on new releases, products prior to going live.NO FORCED UPGRADES: The TimelyBill application is not delivered in a "distributed architecture".  We do not force you into taking upgrades and can take on releases/upgrades at your pace.CUSTOMER PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL thereby providing a seamless experience for the end user.AGENT PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL.COMMISSIONING  / COMMISSION PLANS: Provided out of the box.  Create as many commission plans as you want.CDR …

A Timely Training & Support Portal

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On-Demand Training Resource
During the on-boarding process, TimelyBill customers gain access to our robust training and support portal.  Features include:
Keyword SearchResponsive LayoutTraining VideosWebinar ArchiveTechnical DocumentsFeature RequestsNews and AnnouncementsLink to Support TicketingPartner Contact InformationMore... We continuously add content to our portal to ensure customers have a "how-to" resource for using the latest TBILL components.

TimelyBill Offers Dedicated Portals

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Out-of-the-box, TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates.  This means your agents and customers won’t be redirected to a “shared” website when accessing their online accounts.

Benefits of Dedicated Portals:
No confusing redirectsData and privacy protectionCompany brandedEnhanced user experienceReliable and predictable performance Learn more about our agent and customer portals.

TimelyBill will be at The INCOMPAS Show

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TimelyBill will be at The INCOMPAS Show – the most beneficial event for making deals and new business connections.

The INCOMPAS Show has been designed with your experience in mind. Make important
business connections, close deals, and learn about the latest technology trends, all in just a few days. While you’re at the show, be sure to visit with us.

WHEN: Monday, April 3 – Wednesday, April 5, 2017

WHERE: Ernest N. Morial Convention Center in New Orleans, LA

WHAT: Stop by booth #202 to meet with our experts and learn about our latest products and services:
Integrated Order ManagementIntegrated Trouble Ticket ManagementCustomizable Customer / Agent Portals

Agent Portal for Telecom Billing

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TimelyBill's Agent Portal is a web-based self-care portal for telecom agent partner environments.  - learn more -