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Billing Reports for Telecom

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TimelyBill's robust reporting feature produces information that helps CSPs drive business growth, identify potential problems, and improve overall customer experience. TimelyBill has two different reporting methods to help companies analyze data. These reporting methods provide historical, current, and predictive views of business operations.Custom / Ad Hoc Reports:These reports and dashboards can be created on-the-fly via Izenda's embedded BI & Analytics Platform.Empower users to decide when and how they access their data.Provide charts, graphs, and visualizations that will delight your users and bring their data to life.Enable users to configure, customize,and share dashboards and reports in real-time at the speed of your business.Standard / Canned Reports:These reports are provided out-of-the-box via a library of pre-built SAP Crystal Reports. Here is a list of our current standard reports.Agent / Partner ReportsCalculated Commissions - By PartnerPartner Commissio…

Mobile Responsive Customer Portal for UCaaS

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TimelyBill's out-of-the-box customer portal is now fully mobile responsive.We are pleased to announce an update to the TimelyBill Customer Web Portal.  Our portal is now responsive!  This makes it easier to use on a phone or tablet.
Customers have come to expect 24/7 access to their account information.  They also want the ability to manage their account online, without having to wait for a customer service rep to answer the phone.  We've made a few updates to our portal so that it now "adapts" the content to better fit devices with smaller screens.New dynamic presentation optimized for mobile devices:Portal navigation collapses into an icon-based menuPage content switches to a scroll-able single column viewData grids render with touch friendly columnsSlide-in info panel can be toggled on/offThe TimelyBill Customer Portal allows your customers to:
View account summaryView a list of servicesMake online paymentsChange payment methodsView and download invoicesView and…

Feature Spotlight: Invoice Review Reports

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TimelyBill has a library of reports that help service providers review their invoice runs. Here are a few useful reports that are available to our customers "out-of-the-box":
Invoice by Invoice Date -
This provides the invoice totals for Previous Balance, Payments, Adjustments, RC, NRC, Calls Taxes and Late Fees.Invoice Data (New Customers Report) -
This provides a list of customers that are invoiced for the first time and their totals.Invoice Comparison Reports (All, RC, NRC, Calls, Taxes) -
These provide a comparison from the current invoice to the last invoice. Note, these can also be used for future invoice generations.Sub-Invoice Data -
These reports provide the sub invoice service detail.  These will show the service detail for a specific invoice. Note, TimelyBill presents financial and invoice data both globally, and on individual customer accounts.

Learn how our powerful reporting engine makes telecom billing better.

Top 10 Reasons to Replace Your Telecom Billing System

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If you are like most of the telco companies we talk to, billing is a huge challenge.  It's also one of the most crucial aspects of any business.  If you can't send invoices out to customers, you won't get paid.  If you're not charging enough for your services, you lose money.

We have spoken with service providers of all sizes in an effort to learn more about common billing pain points and frustrations.  Based on their feedback, here are some of the top reasons telcos look for a new billing software vendor.
Top 10 Reasons to Replace Your Telecom Billing SystemConsolidate disparate systemsEliminate the swivel chair problem.Reduce duplicate data entry.Improve operational efficiencies.Decrease potential for input error.Remove limitations of your product catalogEnable bundling of different products.Set discounts for products.Use promo codes.Set individual price levels.Speed up the quote to order processQuote items are pulled from live product catalog.Electronic signatures …

Explore the TimelyBill Universe of Features

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Map of TimelyBill OSS — Core Features and Key Integrations
Our billing software includes a growing number of components, all carefully designed to operate within a single "universe".  This integrated approach allows telecom companies to improve operational efficiency, lower costs and gain greater control of their data.

The following links will redirect to our corporate website (timelybill.com), where you will find detailed information about each of the various components.

Inner Orbit:
These include components which are vital to day-to-day business operations, sales and customer care.
Customer and Agent PortalsCommissioning EngineQuoting ToolConvergent Product CatalogOrder ManagementBilling and CRMInvoice GeneratorUsage Rating EngineTicketing / Trouble ManagementPayments (Credit Cards, ACH)Reporting EngineCentral Orbit:
These are comprised of modules which span both operations and revenue protection functionality. User Management (Employees)Data AlarmsInventory TrackingWorkflow

Telecom Billing Vendors Checklist

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Looking for a telecom billing system vendor?  Our software was built from the ground up by a team of telecommunications professionals.  We prioritized flexibility, functionality and scalability during the development process.  We continue to add new features in effort to make TimelyBill the best OSS on the market.Related article: Things to Look for When Selecting a Telecom Billing Software Vendor
Finding a billing vendor can be a daunting task. But here's why TimelyBill is the right choice for your telco billing needs.OSS / BSS CapabilitiesTimelyBill   Telecom industry expertise ✔   End-to-end solution ✔   Competitive pricing ✔   REST APIs ✔   Convergent product catalog ✔ Quote to cash
✔   Electronic signature capable ✔   Usage (CDR) storage ✔   Fast accurate rating and billing ✔   Cloud-based (SaaS) ✔   Mobile friendly UI ✔   Stage environment ✔ Liberated Data ✔   Integrated telecom taxation ✔ True commissioning ✔   Customer and agent port…

Attract More Resellers and Accelerate Growth

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TimelyBill's powerful OSS provides everything telcos need to enable and support white label partnerships. TimelyBill allows for multiple organizations (multi-tenants) to be configured and operated independently in one software instance.

Our partner portal is a powerful web-based tool which enables our clients to deploy customized self-care portals for multi-level sales channel support environments. 
Related article: Agent Portal for Telecom Billing
White Labeled Partner Portals TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates. This means your partners won't be redirected to unknown or shared web site when trying to view their commissions.
Custom branded "look and feel"Multi tenant readyBuilt-in reportingQuoting capabilityView compensation historyView disbursement historyView invoice historyView payment historyView adjustment historyView services summaryView and download usage detailManage trouble tickets Sophisticated Partn…

Calculate Accurate Commissions for Telecom Sales Teams

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Calculating sales commissions is a critical factor in managing sales and maintaining company profitability. TimelyBill helps track and manage commissions accurately.  Our system is designed for modern telecom sales teams, including: agents, partners and resellers.

With TimelyBill, service providers can fully manage their sales commission programs, resulting in a satisfied and more productive sales force. Our software allows organizations to create multi-level hierarchies of partners, as well as commissioning plans which accommodate one-time payouts, residuals and charge-backs.

TimelyBill's powerful commission module also includes advanced functionality such as the ability to "re-brand" bulk services when partner organizations are sold to another partner or merged to a new entity. It also has the ability to relate partner accounts to customer accounts and navigate between them for the purpose of managing demo type units or other services.

To learn more about our commissio…

What Makes Us Different?

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TimelyBill OSS Billing Application DifferentiationDATA ACCESS: It’s your data. You can extract any and all information in multiple formats at any point in time without asking us for assistance.INSTANCES: All customers are provided with a dedicated Production AND Staging server in a separate instance.  There is no license or resource sharing in the backend.  The dedicated Staging server allows one to perform testing on new releases, products prior to going live.NO FORCED UPGRADES: The TimelyBill application is not delivered in a "distributed architecture".  We do not force you into taking upgrades and can take on releases/upgrades at your pace.CUSTOMER PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL thereby providing a seamless experience for the end user.AGENT PORTAL: No extra cost.  Dedicated IP provided so you can utilize your own URL.COMMISSIONING  / COMMISSION PLANS: Provided out of the box.  Create as many commission plans as you want.CDR …

See Us at ITEXPO - Booth #707

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We'll be exhibiting at ITEXPO, February 13-16 in Fort Lauderdale, FL.

Stop by our booth to learn more about how TimelyBill is transforming telecom billing.

FREE ExpoPlus Passes available

Pass grants access to Keynotes & General Sessions in Floridian Ballroom, free workshops, networking receptions and unlimited Expo Hall access. Does not include access to conference breakout sessions or meals. - Get yours today -

TimelyBill Sponsors NetSapiens UGM 2017

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Kona Kai Resort & Marina in San Diego, California
TimelyBill, completed a successful exhibition at the 2017 NetSapiens User Group Meeting in San Diego, CA. This was TimelyBill's second year as an event sponsor.

Stationed in the vendor lounge, we showcased our robust order management module. Attendees were also updated on TimelyBill's on-going provisioning integration with the NetSapiens softswitch.

Quote to Cash Solution for Telecom

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TimelyBill's telecom order management system spans the customer's intent to purchase a telecom service, all the way through realization of your revenue. TimelyBill makes the Q2C process seamless and easy!

Score Big with TimelyBill

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Sneak peek of our full-page ad featured in the January/February Channel Vision magazine.


Our Telecom Billing Features Presentation on SlideShare

We develop, market and integrate the award winning TimelyBill® Operations Support System. Our hosted telecom billing system is designed for communications service provider. These providers include: local exchange carriers, cable and satellite, VoIP, and enhanced communication providers.

TimelyBill® Introduces New Order Management Component

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FOR IMMEDIATE RELEASE

TBOrderManagement™ provides TimelyBill users with direct access to order management from inside any customer account
Huntersville, NC – Bill Perfect, Inc. is pleased to announce the release of a new integrated order management system, TBOrderManagement.  It will be available for demonstration on October 24, 2016 at the INCOMPAS Show in Dallas, Texas.

TimelyBill's order management feature automates and streamlines order processing for telecom service providers.  Bill Perfect’s COO Todd Knower says, "order management facilitates order-to-cash processing by eliminating bottlenecks, redundancies and errors."

The order management “template builder” utilizes drag-and-drop technology allowing the creation of custom data input screens.  These screens can be assigned to individual products, categories and types.  Benefits include faster sales flow, improved customer relations and smoother order processing.


About Bill Perfect:
Bill Perfect develops, markets and…

Make The Leap To Future Proof Billing

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Check out TimelyBill's full-page ad featured in the latest Channel Vision magazine.

TimelyBill enables communication service providers to offer new services, capture new business and generate additional revenue.Industry AgnosticHighly ConfigurableUnified Invoicing

Out-of-the-Box Customer Web Portal

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Our consumer-friendly web portal helps telecom companies redefine relationships with their customers.  Customer self-care includes:

View account summary and historyViews services informationView and export call detailsView dashboard style reportsOpen trouble ticketsMake payments Learn more: http://timelybill.com/customerweb.html

Protect Your Revenue

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TimelyBill's revenue protection system gives you the power to create business rules on customer aging information, account data and current balances to effect custom notifications:

Trigger email remindersCreate collection lettersAuto-suspend servicesChange account statuses
Learn more: http://timelybill.com/tbfraud.html

Data Alarms

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TimelyBill's powerful data alarms enable fraud screening, agent monitoring, event notification and just about anything else that can be derived from our OSS database.

Learn more: http://timelybill.com/TBAlarms.html

Create Masterpiece Invoices

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TimelyBill allows communications service providers to define, generate and print an unlimited amount of invoice styles.

Learn more about our telecom invoice printing services.