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We've Moved to Denver, North Carolina!

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Our new and larger facility is located at 4207 Burnwood Trail in Denver, NC. Denver, NC – July 1, 2017 – TimelyBill, a leading provider of telecommunications billing software, has announced it has moved its office from Huntersville, NC, to a new, larger facility in Denver, NC. The move was effective June 30, 2017. According to TimelyBill CEO Michael Lates, the move was necessitated by the significant growth the company has realized in the last few years. "As our solution has become better known in the industry, demand has risen very quickly," said Mr. Lates. "Our new administration office and warehouse space is 2 times larger than our previous office and offers a more flexible layout. It will support our continued growth and expansion and provide a better work environment for our staff. It reinforces our commitment to both our customers and our employees." The new 4,500-square-foot facility includes private offices, conference spaces, a print/mail
Read more: "We've Moved to Denver, North Carolina!".

We're Now a BroadSoft Solutions Partner

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We're pleased to announce that TimelyBill is now a BroadSoft OSS/BSS Solutions Partner. Did you know TimelyBill has full provisioning integration with the BroadSoft platform? Our unique provisioning system design, combined with the tight integration of our product catalog, provides “true” flow through provisioning to the BroadSoft platform. You can build provisioning plans containing the information necessary to execute up to 10 different provision methods (i.e., activate, suspend, and resume).  Each method can contain an unlimited number of steps.  TimelyBill also has the ability to modify BroadSoft settings on a single or multiple-user basis. During a provisioning process, TimelyBill is able to populate variables from any service or customer. We also enable the linking of trouble ticket emails to every provisioning step. So, if a problem occurs during the automated provisioning process, notifications are sent immediately.
Read more: "We're Now a BroadSoft Solutions Partner".

A True Cloud Based OSS BSS Telecom Vendor

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TimelyBill is a single integrated system for telecom billing and back office. A true single-stack solution Our hosted telecom billing platform includes more than 50 tightly integrated components that support full customer life cycle. View our full list of telecom OSS components and features Learn more about our implementation process View a presentation by our CMO: " Migrating to a Single Stack Billing Platform "
Read more: "A True Cloud Based OSS BSS Telecom Vendor".

TimelyBill Offers Dedicated Portals

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Out-of-the-box, TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates.  This means your agents and customers won’t be redirected to a “shared” website when accessing their online accounts. Benefits of Dedicated Portals: No confusing redirects Data and privacy protection Company branded Enhanced user experience Reliable and predictable performance Learn more about our agent and customer portals .
Read more: "TimelyBill Offers Dedicated Portals".

Popular TimelyBill Posts

Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The bil
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