10 Reasons Telcos Change Billing Vendors If you are like most of the telco companies we talk to, billing is a huge challenge . It's also one of the most crucial aspects of any business. If you can't send invoices out to customers, you won't get paid. If you're not charging enough for your services, you lose money. We have spoken with service providers of all sizes in an effort to learn more about common billing pain points and frustrations. Based on their feedback, here are some of the top reasons telcos look for a new billing software vendor. Top 10 Reasons to Replace Your Telecom Billing System Consolidate disparate systems ( go with a single-stack solution ) Eliminate the swivel chair problem. Reduce duplicate data entry. Improve operational efficiencies. Decrease the potential for input error. Remove limitations of your product catalog Enable bundl