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New TimelyBill Features Released

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New Feature Highlights from TimelyBill's March 2019 Release. As part of our continuous effort to make the best telecom billing platform on the market, we have just launched a major release.  TimelyBill software enhancements include: Usability Updates Modernized interface now adapts to multiple device widths (i.e., phone, tablet, laptop, etc.). Upgraded more than fifty data search page grids: New touch-friendly sorting, column selection, and filters. New query builder for complex grid filtering. Quote Module Updates Templates now support secondary addresses, allowing the display of A and Z locations. Tax calculations can be selectively enabled or disabled. Ticketing  Updates The inbound email processor automatically adds CC email addresses to the ticket replies. Customer Relationship Management (CRM)  Updates Organization ID is now visible in the customer account status bar. Workflow Module  Updates Workflow rules engine supports email addres

TimelyBill to Exhibit at Channel Partners Conference & Expo 2019

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TimelyBill Operations Support System will be showcasing its subscription billing and revenue management software at Channel Partners Held April 9–April 12, 2019, at Mandalay Bay in Las Vegas, Nevada, Channel Partners is the largest channel event for agents, MSPs, VARs, consultants, integrators, and service providers. "We are happy to be back at Channel Partners," said Patrick LaJuett, Chief Marketing Officer of TimelyBill. "We think Channel Partners is the perfect event to showcase TimelyBill's sophisticated partner commissioning features." Meet TimelyBill at Channel Partners booth 1549 to learn more about how we enable CSPs to easily manage their partners, distributors, or agents and their commissioning plans. About TimelyBill: TimelyBill is an award-winning cloud-based subscription billing and OSS for telecom, VoIP, and wireless communications service providers. With more than 50 components, our software supports a full customer life cycle and fea

New High-Availability Capability for TimelyBill

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TimelyBill is excited to announce the addition of a new high-availability capability! TimelyBill’s primary data center infrastructure is already N+1 to N+5 on all key hardware, power supplies, and bandwidth.  This new functionality is related to database availability.  Each TimelyBill customer has both a production and stage database instance.  These instances are unique to a customer and not shared.

TimelyBill to Exhibit at ITEXPO Florida 2019

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FOR IMMEDIATE RELEASE Company to showcase responsive billing platform January 29 – February 1, 2019 at the Communications and Business Transformation Event of the Year Denver, NC – January 2, 2019 – TimelyBill, Operations Support System, announced today that it will be showcasing its subscription billing and revenue management software at ITEXPO, held January 29 –February 1, 2019 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida.  ITEXPO is the communications and business transformation event where influential buyers gather to make their purchase decisions. Meet TimelyBill at ITEXPO at booth 707 to learn more about TimelyBill’s strategy for billing and operations support. For 20 years, executives, technology buyers, sellers, resellers and manufacturers from companies of all sizes and industries assemble at ITEXPO to forge new business partnerships, collaborate and learn together and from one another. Dozens of conferences sessions, keynotes an

Spotlight: Invoice Review Reports

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TimelyBill has a library of reports that help service providers review their invoice runs. Here are a few useful reports that are available to our customers "out-of-the-box":

Top 10 Reasons to Replace Your Telecom Billing System

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10 Reasons Telcos Change Billing Vendors If you are like most of the telco companies we talk to, billing is a huge challenge .  It's also one of the most crucial aspects of any business.  If you can't send invoices out to customers, you won't get paid.  If you're not charging enough for your services, you lose money. We have spoken with service providers of all sizes in an effort to learn more about common billing pain points and frustrations.  Based on their feedback, here are some of the top reasons telcos look for a new billing software vendor. Top 10 Reasons to Replace Your Telecom Billing System Consolidate disparate systems ( go with a single-stack solution ) Eliminate the swivel chair problem. Reduce duplicate data entry. Improve operational efficiencies. Decrease the potential for input error. Remove limitations of your product catalog Enable bundl

Introduction to TimelyBill (Presentation)

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Learn More About Our Company and Software Our powerful back-office solution streamlines telecom billing processes & accelerates revenue growth. Overview of TimelyBill OSS from Bill Perfect, Inc.

Attract More Resellers and Accelerate Growth

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TimelyBill's robust OSS provides everything telecom companies need to enable and support white-label partnerships. TimelyBill provides communications service providers with a powerful tool to help manage their successful reseller partner network through a cloud-based, white-label billing solution. TimelyBill allows multiple organizations (multi-tenants) to be configured and operated independently in one software instance.  Our platform gives telecom reseller partners a solution to use in the day-to-day operation of their businesses, making them more efficient and profitable. White Labeled Partner Portals TimelyBill provides dedicated applications and public IP addresses and uses your SSL certificates. Your partners can view their commissions without being redirected to an unknown or shared website. Custom branded "look and feel." Multi-tenant ready Built-in reporting Quoting capability View compensation and disbursement history View invoice and payment history

Calculate Accurate Commissions for Telecom Sales Teams

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Calculating sales commissions is a critical factor in managing sales and maintaining company profitability. What is commission management? Commission management in the telecom industry involves monitoring, computing, and disbursing commissions to sales representatives. This plays a crucial role in the overall sales compensation strategy within telecom companies and directly impacts the motivation and performance of sales representatives and compensation management personnel. TimelyBill helps track and manage commissions accurately .  Our system is designed for modern telecom sales teams, including agents, partners, and resellers . With TimelyBill, service providers can fully manage their sales commission programs, resulting in a satisfied and more productive sales force. Our software allows organizations to create multi-level hierarchies of partners, as well as  commissioning plans  that accommodate one-time payouts, residuals, and chargebacks. TimelyBill's powerful commission m

Happy Friday - Fun Graphic #2

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Building the best telecom billing software on the planet can be exhausting.  So we're taking this opportunity to have fun with some retro-style graphics.  Happy Friday and happy billing!

Customers Expect Billing Transparency

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In today’s competitive telecom environment, customers expect billing transparency.  TimelyBill's out-of-the-box customer portal helps CSPs provide complete visibility of services, charges, usage data, account history, and more. Whether you are a start-up or an established telecom business, we have the right billing solution for you.

Simplifying the Customer Experience

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How CSPs Can Use TimelyBill to Improve the Customer Experience Research shows that simplicity matters.  Consumers are often willing to pay more for a simpler experience.  Focusing on simplicity is a blueprint for generating great customer experiences (CEX) and boosting customer loyalty. Simpler experiences mean being more direct, more useful, and more efficient.

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Telecom Billing Process Flow Chart