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OSS vs BSS: How TimelyBill Helps Modern Communications Service Providers

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Supporting Your Business and Your Operations TimelyBill offers a single stack OSS / BSS on a cost-effective, cloud model for both traditional telecoms as well as wireless, VoIP, Broadband and IoT service providers. But… what’s the difference between OSS and BSS, and what does it mean for you? What is OSS? OSS, or Operations Support Systems, are back-end components that manage administrative duties. OSS typically includes service assurance, customer care, network inventory, network management systems, service delivery, activation and provisioning. TimelyBill data alarms are an example of an OSS component. Data alarms monitor our database for specific criteria, enabling fraud screening, email notifications and automated workflow steps. We also enable true flow-through provisioning to external devices and platforms. What is BSS? BSS, or Business Support Systems, are front-end components that manage the customer-facing duties of a company. BSS handles product management, revenue management

Feature Spotlight: Prorated Billing

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Prorated Billing with TimelyBill What is Proration or Prorated Billing? Prorated Billing is a way of creating fair charges to reflect changes mid billing period. For example, if a customer joins in the last half of the billing period, a prorated billing system would only charge for the half that the customer used the service rather than the entire billing period. How does TimelyBill use Prorated Billing? TimelyBill’s billing and invoice generation system calculates a customer's recurring and non-recurring charges, taxes, discounts and more. If a company chooses to opt into proration, TimelyBill can quickly and easily account for day-by-day payment. Benefits of Prorated Billing with TimelyBill TimelyBill handles the proration for you Allows customers to join a subscription without hassle Customers are more likely to continue service if they're charged for only what they use Creates a stronger relationship between service and consumer We&#

ITEXPO 2021 Recap

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ITEXPO 2021 Recap We at TimelyBill had an eventful and memorable experience at ITEXPO 2021. It was great to connect and reconnect with everyone that stopped by our booth! We enjoyed meeting with so many of our valued TimelyBill users face-to-face, especially when email is so prevalent. This year’s in-person event was an exciting reminder of what good is to come from a COVID-free future. Even before ITEXPO began, the team was hard at work setting up our TimelyBill display. Look for us next year with the same larger-than-life booth! Being right at the entrance, we were able to meet a wide array of ITEXPO attendees. We listened to the common pain points affecting today's CSPs and introduced many people to what TimelyBill has to offer. We were also able to meet some fantastic clients and hear great user feedback. TimelyBill is a customer-focused company, and we aim to make our software the best it can possibly be. Customer input is the best way we can

Be Prepared: Ransomware and Software Safety

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Ransomware and Software Safety As an SSAE (SOC 1) Type II certified company, TimelyBill prides itself on having a reliable and secure platform. TimelyBill is always looking out for your company and its assets with our enterprise-level data security and compliance initiatives. Following multiple malware and ransomware attacks at the U.S state level, TimelyBill has been asked how to keep personal and company assets safe. TimelyBill is not a security system-- make sure your organization is equipped with high-quality security protocols. Firewalls, two-factor authentication , or 2FA, and secure backups are all elements of creating a secure system.  Be Prepared Before An Emergency Back up all important information and data to an external hard drive or another storage device. Create and maintain a company-wide backup plan. Make sure all users are on the same page. Regularly update and patch third-party software when updates are available.  Use different, strong passwords for every device and

TimelyBill Featured in Top Ten Billing and Provisioning Software List

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TimelyBill Featured in Top Ten Billing and Provisioning Software List We are pleased to announce SoftwareWorld, the “leading software review and rating platform”, has listed TimelyBill among its “T op 10 Billing and Provisioning Software In 2021” list. SoftwareWorld is a review platform that showcases top software solutions suitable for various industries, providing a comprehensive review service by comparing the best software available on the market. The platform creates unbiased lists of the top software solutions by category, helping businesses find the right solution for them. How Do We Compare to Other Billing and Provisioning Systems? User-driven software that’s consistently updated to include new and bigger features 50+ tightly integrated components to support the full customer lifecycle Brandable agent and customer portals (SOC) 1® Type II certified for safety and privacy Perfect for single organizations or multi-organizational use Personalized and recorded training sessions  A

Feature Spotlight: Lead Management

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Feature Spotlight: Lead Management TimelyBill has condensed the lead management process into a simple and easy-to-use component. With all key features included in the software, users can now manage their sales leads with just one application.  The Lead Management tool allows TimelyBill users to better engage customers and manage opportunities all alongside TimelyBill’s other telecom billing services. To better allow you to nurture your leads into customers, TimelyBill lays out each customer's information, history, and qualifications. TimelyBill can streamline the lead process through initial contact to signing a contract. While using TimelyBill's Lead Management tool, you gain access to nearly infinite benefits. Save time and cost from managing leads and allow TimelyBill to do the hard work for you.  Features and Benefits: Manage incoming leads Streamline the sales pipeline Quickly onboard customers Reduce pain points  View an entire customer lifecycle at a glance Save time and

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