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OSS and BSS - How We Help Service Providers

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Supporting Your Business and Your Operations TimelyBill offers a single stack OSS / BSS on a cost-effective cloud model for both traditional telecoms as well as wireless  ↗️, VoIP, Broadband, and IoT service providers.

Spotlight: Prorated Billing

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Prorated Billing with TimelyBill What is Proration or Prorated Billing? Prorated Billing is a way of creating fair charges to reflect changes mid-billing period. For example, if a customer joins in the last half of the billing period, a prorated billing system would only charge for the half that the customer used the service rather than the entire billing period. Example of Proration in Telecom Imagine you have a monthly phone plan that costs $50 per month, and your billing cycle starts on the 1st and ends on the 30th of each month. If you activate this plan on the 10th of the month, you've used the service for only a portion of the billing cycle. To apply prorated billing in this context: The total monthly cost of the phone plan is $50. The number of days you've used the service in the current billing cycle (from the 10th to the 30th): 21 days. The total days in the billing cycle (30 days in this case). Prorated cost = (Number of days used / Total days in the cycle) * Tota

Recap of TimelyBill's Exhibition at ITEXPO 2021

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ITEXPO 2021 Recap We at TimelyBill had an eventful and memorable experience at ITEXPO 2021. It was great to connect and reconnect with everyone who stopped by our booth! We enjoyed meeting with so many of our valued TimelyBill users face-to-face, especially when email is so prevalent. This year’s in-person event was an exciting reminder of what good is to come from a COVID-free future.

Be Prepared: Ransomware and Software Safety

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How We Protect Against Ransomware As an SSAE (SOC 1) Type II certified company , TimelyBill prides itself on having a reliable and secure platform. TimelyBill is always looking out for your company and its assets with our enterprise-level data security and compliance initiatives. Following multiple malware and ransomware attacks at the U.S. state level, TimelyBill has been asked how to keep personal and company assets safe. TimelyBill is not a security system-- make sure your organization is equipped with high-quality security protocols. Firewalls, two-factor authentication, or 2FA, and secure backups are all elements of creating a secure system. Be Prepared Before An Emergency Back up all important information and data to an external hard drive or another storage device. Create and maintain a company-wide backup plan. Make sure all users are on the same page. Regularly update and patch third-party software when updates are available. Use different, strong passwords for every device an

TimelyBill Featured in Top Ten Billing and Provisioning Software List

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TimelyBill Featured in Top Ten Billing and Provisioning Software List We are pleased to announce SoftwareWorld, the “leading software review and rating platform”, has listed TimelyBill among its “T op 10 Billing and Provisioning Software In 2021” list. SoftwareWorld is a review platform that showcases top software solutions suitable for various industries, providing a comprehensive review service by comparing the best software available on the market. The platform creates unbiased lists of the top software solutions by category, helping businesses find the right solution for them. How Do We Compare to Other Billing and Provisioning Systems? User-driven software that’s consistently updated to include new and bigger features 50+ tightly integrated components to support the full customer lifecycle Brandable agent and customer portals (SOC) 1® Type II certified for safety and privacy Perfect for single organizations or multi-organizational use Personalized and recorded training sessions  A

Lead Management Tool for Telecom

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Manage Your Customer Leads in TimelyBill If you’re selling B2B communications services, your sales team needs to manage and track their leads. While we don't pretend the TimelyBill system is a replacement for HubSpot, Salesforce, or Zoho, our integrated lead management tool does give you a foundational set of sales pipeline tracking features. It also enables you to manage the entire customer lifecycle, from leads all the way to billing with payments... all under one roof. No need to import or export data or manually enter data multiple times. This means you save time AND money! As part of our core CRM capabilities, TimelyBill has condensed the lead management process into a simple and easy-to-use component. With all key features included in the software, users can now manage their sales leads with just one application. The lead management tool  ↗️ allows TimelyBill users to better

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