Posts

The Convergence of Managed Services and Telecom

Image
Managed Services Providers A managed service provider (MSP) delivers services, such as network, application, infrastructure, and security, via ongoing support and active administration at customer locations.  Traditionally, managed service agreements have included some or all of the following:

Happy Labor Day!

Image
Don’t think of Labor Day as just another day off from work, or just another holiday. Use it to reflect on this year’s accomplishments and take some time to enjoy the fruits of your labors.  A special thank you goes out to our TimelyBill team for their hard work and dedication! Happy Labor Day!

No Per User Charges for Our SaaS Billing Platform

Image
We Allow Unlimited Users in Our SaaS Billing Environment Unlike other telecom billing systems, we do not charge additional monthly costs per user. This means an unlimited number of users can access TimelyBill. Typical user roles include: Super users/administrators Customer service reps Ticket support users Technicians Report viewers Customer portal users When considering a new billing software vendor, it's important to compare apples to apples.  With TimelyBill, user seats and licenses are part of our all-inclusive monthly fee  ↗️.  No additional charges apply. Our software is architected for 24/7/365 uptime, performance, and security .  We currently serve a variety of telecoms. Clients range from VoIP start-ups all the way up to global enterprise-level organizations. We'd be happy to answer questions, set up a demo, or talk more about pricing.  To speak with our sales team, please call (954) 889-6699. Related article: " Telecom Billing Vendors Checklist "

Accounting vs. Billing Software

Image
A comparison of telecom invoicing systems: accounting versus billing software, and what's best for telcos. In today's competitive telecom market, sending timely invoices, collecting payments, and tracking your company's financial health are critical to success.

OSS and BSS - How We Help Service Providers

Image
Supporting Your Business and Your Operations TimelyBill offers a single stack OSS / BSS on a cost-effective cloud model for both traditional telecoms as well as wireless  ↗️, VoIP, Broadband, and IoT service providers.

Spotlight: Prorated Billing

Image
Prorated Billing with TimelyBill What is Proration or Prorated Billing? Prorated Billing is a way of creating fair charges to reflect changes mid-billing period. For example, if a customer joins in the last half of the billing period, a prorated billing system would only charge for the half that the customer used the service rather than the entire billing period. Example of Proration in Telecom Imagine you have a monthly phone plan that costs $50 per month, and your billing cycle starts on the 1st and ends on the 30th of each month. If you activate this plan on the 10th of the month, you've used the service for only a portion of the billing cycle. To apply prorated billing in this context: The total monthly cost of the phone plan is $50. The number of days you've used the service in the current billing cycle (from the 10th to the 30th): 21 days. The total days in the billing cycle (30 days in this case). Prorated cost = (Number of days used / Total days in the cycle) * Tota

Recap of TimelyBill's Exhibition at ITEXPO 2021

Image
ITEXPO 2021 Recap We at TimelyBill had an eventful and memorable experience at ITEXPO 2021. It was great to connect and reconnect with everyone who stopped by our booth! We enjoyed meeting with so many of our valued TimelyBill users face-to-face, especially when email is so prevalent. This year’s in-person event was an exciting reminder of what good is to come from a COVID-free future.

Popular TimelyBill Posts

Telecom Billing Process Flow Chart