We Allow Unlimited Users in Our SaaS Billing Environment Unlike other telecom billing systems, we do not charge additional monthly costs per user. This means an unlimited number of users can access TimelyBill. Typical user roles include: Super users/administrators Customer service reps Ticket support users Technicians Report viewers Customer portal users When considering a new billing software vendor, it's important to compare apples to apples. With TimelyBill, user seats and licenses are part of our all-inclusive monthly fee ↗️. No additional charges apply. Our software is architected for 24/7/365 uptime, performance, and security . We currently serve a variety of telecoms, with clients ranging from VoIP start-ups to global enterprise-level organizations. We'd be happy to answer questions, set up a demo, or talk more about pricing. To speak with our sales team, please call (954) 889-6699. Related article: " Telecom Billing Vendors Checklist "