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NetSapiens UGM 2023 - Official Sponsor

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TimelyBill is a 4-time Silver Sponsor and Exhibiting Vendor at the NetSapiens Event. Registration for Crexendo's annual User Group Meeting is open, and we are proud to be a sponsor! If you're attending, make sure to stop by and connect with the team to learn about the latest TimelyBill features that are helping the service provider community supercharge business growth.

We Use What We Sell, Sell What We Use

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Eating Our Own Dog Food: How it Enhances Our Billing Software. In software development, the phrase "eating our own dog food" may sound unusual, but it carries significant importance when it comes to improving our billing software. Essentially, it means we use TimelyBill internally (just as a dog food company would feed its own food to its dogs).

Essential Features of a Telecom Billing System

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to make precise billing information every time. A robust telco billing platform will also have other important back-office processes integrated.

Key Challenges In Telecom Billing

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Identify and Reduce Your Telecom Billing Issues A telecom bill is a statement that communications companies provide to their customers.  These bills must accurately reflect the correct services, service dates, charges, taxes , and fees. An inaccurate bill can have several negative impacts on customers, both financially and in terms of customer satisfaction.

Rounding Options in TimelyBill

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Several types of rounding methods can be used in TimelyBill. When rating telecom-based or other usage, TimelyBill's rounding rules help ensure consistent and accurate billing and provide clarity to customers regarding how charges are calculated and displayed.

TimelyBill Universe of Features

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TimelyBill Software Feature Map Illustration of TimelyBill's core billing software features and key integrations. A visualization of our software features orbiting around the core platform. The TimelyBill billing platform includes many components, all carefully designed to operate within a single "universe."  This integrated approach allows telecom companies to improve operational efficiency, lower costs, and gain greater control of their data.

TimelyBill Usage Rate Decks & Plans

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By configuring rate decks in our billing system, you can charge customers based on their usage. TimelyBill offers several ways to create usage or rate plans and apply them for rating. Rates are grouped into rate decks, which are wrapped into usage plans. These plans get assigned to a service or added to a product in our product catalog.

Deliver a Better Customer Experience

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Our flexible customer account management tools are designed to help service providers deliver exceptional customer experiences. Here are some key features of TimelyBill's core CRM tool: Telecom customer data management: Securely manage and organize your customer data within our system. Store, update, and retrieve customer info, such as contact details, service subscriptions, billing information, and notes history.

Billing Calling Plans with Free Minutes

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TimelyBill Manages Complex Billing for Calling Plans with Free Minutes Introduction One common hurdle telecom providers face is managing complex rate plans and incorporating the concept of free minutes for calling. In this post, we'll delve into the complexities of rate plans with free minutes and explore how they impact billing processes.

Bill Perfect Inc. Passes SOC 1 Type II Audit

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DENVER, N.C. - April 26, 2023 Bill Perfect, Inc., a leading billing software provider, announced today that it has completed its SOC 1 Type II audit. This achievement demonstrates the company's commitment to ensuring the highest level of security and reliability for its customers. The SOC 1 Type II audit is a rigorous process that evaluates a company's controls related to financial reporting. An independent third-party auditor conducts it and involves a comprehensive review of the company's policies, procedures, and systems. "The successful completion of our SOC 1 Type II examination audit provides Bill Perfect's clients with the assurance that the controls and safeguards we employ to protect and secure their data are in line with industry standards and best practices," said Todd Knower, COO. Bill Perfect, Inc. has provided cloud-based billing software to communications service providers for more than a decade. The company's focus on innovation and custome

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