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Optimize Customer Bill Presentment

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Hide products, display as taxes, and present in multiple languages. Configurable Invoice Presentation Options for Service Providers. Convergent Billing Challenge: 
Today's unified communications bills contain a blend of products such as voice, data, cable, SMS and more. Incorporating all of these mixed services, fees and charges into a single invoice can be challenging. The clear presentment of customer bills is now more important than ever. Our Solution: 
TimelyBill has added configurable options to our product catalog screens. These flexible features put you in control of how your bill is presented.
Features Descriptions:
Show / Hide Products, Display Products, as a Tax and Use Multiple Languages.
Unified communications providers can now both hide products or display them in the tax section of a customer invoice. They can also translate product descriptions to multi-languages.  This flexibility helps make invoices easier to read, thereby improving the customer experience.

Show or hide p…

Telecom Invoice Management

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Complete Telecom Invoice Management TimelyBill allows communications service providers to define, manage, generate and print an unlimited amount of invoice styles.Our unique template-based approach allows telecom companies to present different invoices to their customer base.  For example, invoices sent to business customers may include more detailed call record information.  But invoices sent to residential customers are simpler and include summaries of charges only.
Telecom Invoice Branding and Marketing Features TimelyBill invoices are professionally designed and can include:
Custom logo and colorsDynamic messagesTranslated languagesPage inserts for marketing or instructional purposes Telecom Invoice Customer Features Invoices can include a range of customer account and services information: Customer PIN codes"How to" read the bill instructionsCustomer paymentsAccount adjustmentsTax amountsTotal charges summaryDisplay RC and NRC charges separatelyUsage summariesUsage detailCalls…

TimelyBill vs Other Billing Platforms

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How Do We Compare to Other Telecom Billing Systems?We're often asked what differentiates TimelyBill from other billing software vendors.  I'll attempt to keep this as concise and "non-salesy" as possible!  Here's what we see as our biggest advantages.

Unique Design Approach We take a customer-driven approach to developing our softwareOur system is a full back-office, and not just for billingWe Include Better Features Unlimited user access or seatsCustomer records can have multi-locationsIntegrated ticketing or help deskFour years of searchable usage, then yearly flat files for life of contractBrandable agent and customer portalsTwo reporting engines for both standard and ad-hoc (custom)Inventory system for tracking ESN, Circuit IDs, MAC, IPs, etc.Our Pricing is Competitive
Low percentage of revenue pricing modelIntegrated tax calculation engine*No hidden feesWe're Technology Geeks Optimized database and infrastructureHigh availability environmentEast and West Coas…

TimelyBill Expands to New Data Center in Las Vegas

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TimelyBill Continues Expansion with New Data Center Option in Las VegasTimelyBill today announced a new data center option on the West Coast of the United States, in Las Vegas, to meet the growing demand for the TimelyBill OSS platform. The additional hosting location prepares TimelyBill for the next phase of growth.
TimelyBill will now be serving up their latest release via Switch’s data center located in Las Vegas. Touting themselves as “the most advanced data centers on the planet, Switch’s Tier 5® / Class 5® Platinum facility leads the way offering the newest Tier 5 classification standards. 
“We are adding the new hosting location in response to our rapid expansion,” said Michael Lates, Chief Executive Officer at TimelyBill. “Our billing platform can scale to support large enterprise service providers while also providing a ramp up to our full SaaS offering.” The expansion into the PST time zone meets a critical milestone in the execution of the TimelyBill’s business plan. Instead o…

Telecom Service Provisioning Automation

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Order to Activate in TelecomTimelyBill OSS helps automate telecom provisioning to a variety of devices. A typical provisioning process starts with a new order.  The order then triggers a sequence of steps, and ultimately ends with an activated service. Our software also enables communications service providers (CSPs) to design custom provisioning plans which execute up to 10 different provisioning methods, including:
Activating services Suspending servicesResuming servicesTerminating servicesEach provisioning method can contain unlimited steps, to any number of devices.  During the process, TimelyBill is able to variable populate data from both services and customers.

Other TimelyBill provisioning features and capabilities:BroadSoft platform integrationConfigurable REST Actions ↗️NetSapiens, Metaswitch, OthersSQL, Telnet, LDAP, HTTP, FTPTerminal EmulationTelnet, FTP, HTTP, emulation, SQL, LDAP, command line or emailLegacy equipment emulatorIntegration with Dunning and Payment modulesANI…

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