Posts

NetSapiens UGM 2023 - Official Sponsor

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TimelyBill is a 4-time Silver Sponsor and Exhibiting Vendor at the NetSapiens Event. Registration for Crexendo's annual User Group Meeting is open, and we are proud to be a sponsor! If you're attending, make sure to stop by and connect with the team to learn about the latest TimelyBill features that are helping the service provider community supercharge business growth.
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We Use What We Sell, Sell What We Use

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Eating Our Own Dog Food: How it Enhances Our Billing Software. In software development, the phrase "eating our own dog food" may sound unusual, but it carries significant importance when it comes to improving our billing software. Essentially, it means we use TimelyBill internally (just as a dog food company would feed its own food to its dogs).
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Essential Features of a Telecom Billing System

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to make precise billing information every time. A robust telco billing platform will also have other important back-office processes integrated.
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Key Challenges In Telecom Billing

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Identify and Reduce Your Telecom Billing Issues A telecom bill is a statement that communications companies provide to their customers.  These bills must accurately reflect the correct services, service dates, charges, taxes , and fees. An inaccurate bill can have several negative impacts on customers, both financially and in terms of customer satisfaction.
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Rounding Options in TimelyBill

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Several types of rounding methods can be used in TimelyBill. When rating telecom-based or other usage, TimelyBill's rounding rules help ensure consistent and accurate billing and provide clarity to customers regarding how charges are calculated and displayed.
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TimelyBill Universe of Features

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TimelyBill Software Feature Map Illustration of TimelyBill's core billing software features and key integrations. A visualization of our software features orbiting around the core platform. The TimelyBill billing platform includes many components, all carefully designed to operate within a single "universe."  This integrated approach allows telecom companies to improve operational efficiency, lower costs, and gain greater control of their data.
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TimelyBill Usage Rate Decks & Plans

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By configuring rate decks in our billing system, you can charge customers based on their usage. TimelyBill offers several ways to create usage or rate plans and apply them for rating. Rates are grouped into rate decks, which are wrapped into usage plans. These plans get assigned to a service or added to a product in our product catalog.
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Deliver a Better Customer Experience

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Our flexible customer account management tools are designed to help service providers deliver exceptional customer experiences. Here are some key features of TimelyBill's core CRM tool: Telecom customer data management: Securely manage and organize your customer data within our system. Store, update, and retrieve customer info, such as contact details, service subscriptions, billing information, and notes history.
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Billing Calling Plans with Free Minutes

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TimelyBill Manages Complex Billing for Calling Plans with Free Minutes Introduction One common hurdle telecom providers face is managing complex rate plans and incorporating the concept of free minutes for calling. In this post, we'll delve into the complexities of rate plans with free minutes and explore how they impact billing processes.
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Bill Perfect Inc. Passes SOC 1 Type II Audit

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DENVER, N.C. - April 26, 2023 Bill Perfect, Inc., a leading billing software provider, announced today that it has completed its SOC 1 Type II audit. This achievement demonstrates the company's commitment to ensuring the highest level of security and reliability for its customers. The SOC 1 Type II audit is a rigorous process that evaluates a company's controls related to financial reporting. An independent third-party auditor conducts it and involves a comprehensive review of the company's policies, procedures, and systems. "The successful completion of our SOC 1 Type II examination audit provides Bill Perfect's clients with the assurance that the controls and safeguards we employ to protect and secure their data are in line with industry standards and best practices," said Todd Knower, COO. Bill Perfect, Inc. has provided cloud-based billing software to communications service providers for more than a decade. The company's focus on innovation and custome
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Popular TimelyBill Posts

Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The bil
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Telecom Provisioning Automation

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Order to Activate in Telecom TimelyBill OSS automates  telecom provisioning   ↗️  to a variety of devices. A typical provisioning process starts with a new order.  The order then triggers a sequence of workflow steps and ultimately ends with an activated service.
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TimelyBill to Exhibit at ITEXPO Florida 2020

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Company to showcase single-stack billing software — February 12 – February 14, 2020 at the Communications and Digital Transformation Event of the Year Denver, NC – December 30, 2019 – TimelyBill, Operations Support System, announced today that it will be showcasing its single-stack billing platform at ITEXPO, held February 12 –February 14, 2020 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the communications and digital transformation event where influential buyers gather to make their purchase decisions. Meet TimelyBill at ITEXPO at booth 707 to learn more about TimelyBill’s strategy for service provider billing. “We are delighted to be exhibiting at ITEXPO,” said Patrick LaJuett, CMO of TimelyBill, “We believe ITEXPO is the perfect event to showcase our holistic approach to billing. Our software enables communications service providers to bundle convergent offerings in a seamless quote to cash funnel.” TimelyBill OSS off
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