Showing posts from August, 2020

Telecom Service Provisioning Automation

Order to Activate in Telecom TimelyBill OSS helps automate telecom provisioning to a variety of devices. A typical provisioning process starts with a new order.  The order then triggers a sequence of steps, and ultimately ends with an activated service. Our software also enables communications service providers (CSPs) to design custom provisioning plans which execute up to 10 different provisioning methods, including: Activating services Suspending services Resuming services Terminating services Each provisioning method can contain unlimited steps, to any number of devices.  During the process, TimelyBill is able to variable populate data from both services and customers. Other TimelyBill provisioning features and capabilities: Cisco / BroadSoft platform integration Configurable REST Actions  ↗️ NetSapiens, Metaswitch, Genband, Sansay and others... SQL, Telnet, LDAP, HTTP, FTP Terminal Emulation Telnet, FTP, HTTP, emulation, SQL, LDAP, command line or email Legacy equipment

Cancel and Rebill an Invoice in TimelyBill

Let's face it, producing a telecom invoice can be complicated. Even with careful data entry, there are scenarios where invoices are missing data, or have other issues.  While auditing helps identify invoices that contain the wrong information, correcting them can be more of a challenge.   TimelyBill has developed a simple process for users to quickly fix and regenerate invoices. This feature helps protect your revenue and prevent customer churn! THE UN-BILLING & REINVOICING PROCESS It begins with the removal or purging of the invoice, followed up by correcting any billing errors, and then is completed by generating the new invoice. STEP 1 - CANCEL OR UN-BILL THE INVOICES Users with the proper permissions can purge a single invoice or multiple invoices (if the IDs are in sequential order). Using TimelyBill's admin screen, users specify the invoice range to be unbilled (i.e., from Invoice #1000 to Invoice #1100). The unbill process removes ALL invoices within the specified ra

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