Regenerate customer invoices with the click of a button Let's face it, producing a telecom invoice can be complicated. Even with careful data entry, there are scenarios where invoices are missing data, or have other issues. While auditing helps identify invoices that contain the wrong information, correcting them can be more of a challenge. TimelyBill has developed a simple process for users to quickly fix and regenerate invoices. This feature helps protect your revenue and prevent customer churn! THE UN-BILLING & REINVOICING PROCESS It begins with the removal or purging of the invoice, followed up by correcting any billing errors, and then is completed by generating the new invoice. STEP 1 - CANCEL OR UN-BILL THE INVOICES Users with the proper permissions can purge a single invoice or multiple invoices (if the IDs are in sequential order). Using TimelyBill's admin screen, users specify the invoice range to be unbilled (i.e., from Invoice #1000 to Invoice #1100). The unb
