Posts

Posts in the features category.

Faster Time to Cash

3 Ways Telecoms Can Automate for Faster Time to Cash Communication services providers often operate with tight margins, so managing cash flow is important. Late customer payments can significantly affect service delivery, investments, and payroll. Optimizing customer billing through automation is key to accelerating payments. Here's how.

Multi-Level Agent / Partner Portal

Image
TimelyBill's "Best in Class" Partner Portal TimelyBill's multi-level agent/partner web portal has gotten even better. The latest release includes great new features, including a fully mobile-optimized interface! Our cloud billing platform supports multi-level channel partner management  Simplify Your Channel Management! Our updated portal lets agents view their commissions, disbursements, compensation, and other payments.

Keep Your Billing Data Secure

Image
TimelyBill focuses on cybersecurity, risk mitigation, and locking down our infrastructure. This helps us build trust with our customers as we expand into  additional markets ↗️.  As we continue to build on our reliable reputation, these security measures help set us apart from our competitors. 

Turn Sales Quotes Into Orders

Image
Easily Convert Your Telecom Quotes to Orders Using TimelyBill TimelyBill's telecom order management system  ↗️ spans the customer's intent to purchase a telecom service all the way through the realization of your revenue. TimelyBill makes the Q2C process seamless and easy!

Our Telecom Payment Solution

Image
We Enable Your Subscribers to Pay Online. Our customer portal payment screen. TimelyBill makes it easy for your customers to pay their monthly phone bills with our customer payment portal. Our best-in-class telecom billing system automates subscriber payments. Providing a simple payment flow to help you keep existing customers.

Common Telecom Billing Issues & Fixes

Image
Whether we meet companies at an expo or they find us online, we hear from many service providers who are looking to fix their billing problems. In fact, that's why most of them contact us. Here are the top billing issues we hear about and how our software can help make things easier.

TimelyBill API Endpoint Testing

Image
Visualize and interact with TimelyBill's API resources New Integration with Swagger UI! At TimelyBill, we understand that service providers need flexibility and scalability to ensure long-term success. We're excited to introduce a new feature: the integration of Swagger UI into our API implementation process. What is Swagger UI? Swagger UI is a powerful tool for REST API documentation that provides a user-friendly interface for developers to interact with and explore APIs. It simplifies API consumption and enhances collaboration between development and business teams.

Balance Based vs. Invoice Based Billing

Image
The two different approaches to billing customers in the telecom industry. Balance-based versus invoice-based billing. Balance-based billing systems like TimelyBill typically use a customer's account balance method, while invoice-based billing systems use the specific invoice method. Hybrid approaches are also possible, combining both methods based on customer preferences or business requirements.

Automated NetSapiens Provisioning

Image
TimelyBill workflows can automate NetSapiens provisioning SCHEDULE A DEMO VIEW PRESENTATION TimelyBill has out-of-the-box tools that can work together as workflows to interact with the NetSapiens platform. Methods of NetSapiens integration with TimelyBill: Visual Workflow Designer Workflow Rules Engine REST Actions Configurator  ↗️ REST Log Data Alarms Custom Executables

Rounding Options in TimelyBill

Image
Several types of rounding methods can be used in TimelyBill. When rating telecom-based or other usage, TimelyBill's rounding rules help ensure consistent and accurate billing and provide clarity to customers regarding how charges are calculated and displayed.

TimelyBill Universe of Features

Image
TimelyBill Software Feature Map Illustration of TimelyBill's core billing software features and key integrations. A visualization of our software features orbiting around the core platform. The TimelyBill billing platform includes many components, all carefully designed to operate within a single "universe."  This integrated approach allows telecom companies to improve operational efficiency, lower costs, and gain greater control of their data.

TimelyBill Usage Rate Decks & Plans

Image
Charge Customers Based on Usage by Configuring Rate Decks in Our Billing System Rates are grouped into rate decks, which are wrapped into usage plans. These plans get assigned to a service or added to a product in our product catalog.

Billing Calling Plans with Free Minutes

Image
TimelyBill Manages Complex Billing for Calling Plans with Free Minutes Introduction One common hurdle telecom providers face is managing complex rate plans and incorporating the concept of free minutes for calling. In this post, we'll delve into the complexities of rate plans with free minutes and explore how they impact billing processes.

Telecom Billing Models

Image
Today's communications service providers must offer various billing models to keep pace with the ever-changing market. TimelyBill can help! With TimelyBill, your company can provide more billing alternatives regarding pricing, product offerings, and service payment methods.

New Integration with BILL (Bill.com)

Image
TimelyBill's new integration with BILL (Bill.com) helps you simplify partner/agent management. You can fully automate partner payments and sync that data with your TimelyBill Agent Portal . Set up automatic payments to your sales channel.

We've Added Support for Payflow Gateway Processor

Image
TimelyBill Now Supports Payflow Pro:  We're happy to announce Payflow Pro has joined the growing list of TimelyBill supported payment gateways.  What is a Payment Gateway? A payment gateway is a service that processes credit card payments. It is an intermediary between TimelyBill and a service provider's payment processing network.

Subscriber Billing for Channel Partners

Image
TimelyBill Enables Partners and Resellers to Bill for Subscription-based Services. Many companies are looking to reduce capital expenditures and move their spending to operating expenditures (OPEX). At the same time, many telecommunications companies are transitioning their offerings to a subscription-based model.

Introducing the TimelyBill Learning Center

Image
Our new self-paced learning center helps you get the most out of our billing system. TimelyBill users will become more proficient after enrolling in our interactive training classes. Learning Center landing page Let's face it telecom billing is complicated. Combine that with the challenge of learning new software; it can be a daunting task. In effort to maximize our training process, our support team has put together a new online training center to help you get the most out of our platform.

Using Add-on Services to Drive Revenue

Image
Timely Tips #1 How service providers can use add-on services to drive revenue and customer value. Service bundling refers to selling two or more related services together under one SKU (so only one item is added to the order), usually at a lower price than purchasing items individually.

Spotlight: Multi Currency Billing for Telecom

Image
TimelyBill's multi-currency feature allows telecom companies to set up different billable currencies per organization. TimelyBill allows you to establish unique pricing models for international customers and manage all aspects of billing and payment processing.

Popular TimelyBill Posts

Telecom Billing Process Flow Chart