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Showing posts from October, 2020

Spotlight: Optimize Customer Bill Presentment

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TimelyBill has configurable invoice presentation options for service providers. CSPs can hide products, display as taxes, and present them in multiple languages.
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Telecom Invoice Management

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Complete Telecom Invoice Management TimelyBill takes a unique template-based approach to allow telecom companies to present different invoices to their customer base.  For example, invoices sent to business customers may include more detailed call record information.  But invoices sent to residential customers are simpler and include summaries of charges only. Telecom Invoice Branding and Marketing Features TimelyBill invoices are professionally designed and can include: Custom logo and colors Dynamic messages Translated languages Page inserts for marketing or instructional purposes TimelyBill allows service providers to define, manage, and generate an unlimited amount of invoice styles. Telecom Invoice Customer Features Invoices can include a range of customer account and services information: Customer PIN codes "How to" read the bill instructions Customer payments Account adjustments Tax amounts Total charges summary Display RC and NRC charges separately Usage summaries Usa
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Popular TimelyBill Posts

Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The bil
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