Telecom Billing System Blog

What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The bil

Revenue Management using  TimelyBill's Dunning and Collections Modules What is Dunning? In telecom billing, dunning refers to the process of attempting to collect payment for outstanding balances or unpaid bills. This may involve sending reminders or notifications to the customer, as well as taking additional steps, such as suspending service if the bill remains unpaid.