Showing posts from March, 2021

TimelyBill Release Spring 2021

Highlights from TimelyBill's March 2021 Release. We've been busy!  As part of our continuous effort to make the best telecom billing / OSS application available, we have just launched a major release. 2021 highlights include: New Features: File Importer can schedule importing of files such as lockbox files, notes, refunds, and adjustments. Customer Messaging allows configurable, scheduled recurring emails sends to customers. This can be used to automate tasks such as annual service renewal reminders, credit card expirations, or provide help service reminders after a period of activity. New "Ticket Closer" allows for automated closing of trouble tickets based on any query of data in TimelyBill. i.e., change status to closed after three days in pending close with no customer notes. Bill Now, supports setting international cou

Feature Spotlight: Product Bundling & Billing

Bundled Telco Offerings Many communications service providers bundle more than one product into a single group and sell them as a complete package. Our billing system supports the bundling of various types of products together as a package. For example, a product catalog could include: wireline, VoIP, cable, IPTV, satellite, IoT or any other service. Mixed or Blended Bundles Bundling enables service providers to allocate fixed costs across a range of services and can have beneficial effects, such as the convenience of unified billing, new possibilities for innovation, and discounts for consumers and businesses. Discounted Quotes Packaged bundles allow a product to be offered to a customer at a reduced price. Each package can consist of any number of products and these products can be taken from more than one product category. Auto Bundled Orders This feature automatically adds a hierarchy of products when one is sold. For example, when an Internet service is sold, it can automatically

TimelyBill Website Scores 100

Image scores 100 using Google's website auditing tool for Performance, Accessibility, Best Practices and SEO! "To provide a good user experience, sites should strive to have a good score (90-100). A "perfect" score of 100 is extremely challenging to achieve and not expected." TimelyBill's Focus on the Customer Experience Over the past few years, our team has been diligently working on making our website better.  Our goal is to keep it informative, easy to navigate and relevant to visitors looking for a telecom billing platform. About Lighthouse Lighthouse is an open-source, automated tool for improving the quality of web pages. You can run it against any web page, public or requiring authentication. It has audits for performance, accessibility, progressive web apps, SEO and more. You can run Lighthouse in Chrome DevTools, from the command line, or as a Node module. You give Lighthouse a URL to audit, it runs a series of audits against the page, and

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