Showing posts from December, 2020

Quickly Search Your Customer Data

Feature Demo: TimelyBill's Quick Search allows users to find customers faster.  Our enterprise-wide Quick Search tool is accessible from any page, just enter a key piece of data and the system will either return a list of matches, or redirect to the account summary screen. For example, users can search by: Customer Tag Account ID (full or partial) Customer Name (full partial) Account Balance Serial Numbers Phone Numbers And more! Along with Quick Search, TimelyBill's data grids provide flexible data presentment and display options.  Learn how our OSS enables telecoms to quickly view, customize, sort, and export customer data.  Data Display and Exporting ↗️

Managing Your Customers Using TimelyBill's CRM

TimelyBill's powerful customer view provides visibility and links to all aspects of the customer account. We realize managing telecom customer accounts can be a challenge. TimelyBill takes a user-centered approach to customer management.  Our CRM screens are designed to help users quickly find what they need.  Our CRM helps telecoms improve operational efficiencies and improve their end-customer experience. Here is a list of our telecom CRM features: Quick Search One-Click Customer Search (Search by partial name, phone number, ESN, etc.) Customer Tab  ↗️ Advanced (Custom Attributes) Customer Locations Customer Contacts Invoice Groups Payment Methods Web Portal Users Customer Account Notes Summary Tab Dashboard Quick Links Account Balance/Aging "Invoice Now" Account Activity Pending Usage (Unbilled) Account Notes File Manager (Upload & Download) Services Tab Assigned Services Auth Code Groups Create New Services Service Summary Contract Rates Invoices Tab  ↗️ Invoice H

Popular TimelyBill Posts

Telecom Billing Process Flow Chart

TimelyBill Sponsoring NetSapiens User Group Meeting

Subscriber Billing for Channel Partners