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Posts in the benefits category.

TimelyBill API Endpoint Testing

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Visualize and interact with TimelyBill's API resources New Integration with Swagger UI! At TimelyBill, we understand that service providers need flexibility and scalability to ensure long-term success. We're excited to introduce a new feature: the integration of Swagger UI into our API implementation process. What is Swagger UI? Swagger UI is a powerful tool for REST API documentation that provides a user-friendly interface for developers to interact with and explore APIs. It not only simplifies the process of API consumption but also enhances collaboration between development and business teams.

Balance Based vs. Invoice Based Billing

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The two different approaches to billing customers in the telecom industry. Balance-based versus invoice-based billing. Balance-based billing systems like TimelyBill typically use a customer's account balance method, while invoice-based billing systems use the specific invoice method. Hybrid approaches are also possible, combining both methods based on customer preferences or business requirements.

Automated NetSapiens Provisioning

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TimelyBill workflows can automate NetSapiens provisioning SCHEDULE A DEMO VIEW PRESENTATION TimelyBill has out-of-the-box tools that can work together as workflows to interact with the NetSapiens platform. Methods of NetSapiens integration with TimelyBill: Visual Workflow Designer Workflow Rules Engine REST Actions Configurator  ↗️ REST Log Data Alarms Custom Executables

We Use What We Sell, Sell What We Use

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Eating Our Own Dog Food: How it Enhances Our Billing Software. In software development, the phrase "eating our own dog food" may sound unusual, but it carries significant importance when it comes to improving our billing software. Essentially, it means we use TimelyBill internally (just as a dog food company would feed its own food to its dogs).

Essential Features of a Telecom Billing System

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to make precise billing information every time. A robust telco billing platform will also have other important back-office processes integrated.

Rounding Options in TimelyBill

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Several types of rounding methods can be used in TimelyBill. When rating telecom-based or other usage, TimelyBill's rounding rules help ensure consistent and accurate billing and provide clarity to customers regarding how charges are calculated and displayed.

TimelyBill Usage Rate Decks & Plans

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You can charge customers based on their usage by configuring rate decks in our billing system. Rates are grouped into rate decks, which are wrapped into usage plans. These plans get assigned to a service or added to a product in our product catalog.

Deliver a Better Customer Experience

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Our flexible customer account management tools are designed to help service providers deliver exceptional customer experiences. Here are some key features of TimelyBill's core CRM tool: Telecom customer data management: Securely manage and organize your customer data within our system. Store, update, and retrieve customer info, such as contact details, service subscriptions, billing information, and notes history.

Billing Calling Plans with Free Minutes

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TimelyBill Manages Complex Billing for Calling Plans with Free Minutes Introduction One common hurdle telecom providers face is managing complex rate plans and incorporating the concept of free minutes for calling. In this post, we'll delve into the complexities of rate plans with free minutes and explore how they impact billing processes.

Telecom Billing Models

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Today's communications service providers must offer various billing models to keep pace with the ever-changing market. TimelyBill can help! With TimelyBill, your company can provide more billing alternatives regarding pricing, product offerings, and service payment methods.

Build Product Types with Usage Plans

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Timely Tips #2 Build usage-based products and relate them to specific rate plans. TimelyBill uses product types to determine how the billing system handles service and what information needs to be stored along with it.  For example, setting a product as toll-free requires you to assign a number as well as a usage plan.

Subscriber Billing for Channel Partners

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TimelyBill Enables Partners and Resellers to Bill for Subscription-based Services. An increasing amount of companies are looking to reduce capital expenditures and move their spending to operating expenditures (OPEX). At the same time, many telecommunications companies are transitioning their offerings to a subscription-based model.

Introducing the TimelyBill Learning Center

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Our new self-paced learning center helps you get the most out of our billing system. TimelyBill users will become more proficient after enrolling in our interactive training classes. Learning Center landing page Let's face it telecom billing is complicated. Combine that with the challenge of learning new software; it can be a daunting task. In effort to maximize our training process, our support team has put together a new online training center to help you get the most out of our platform.

World-Class Billing Software, Built to Scale

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TimelyBill features a modern SaaS infrastructure for endless scale.  Our software incorporates a highly virtualized, redundant server infrastructure, networking devices, and disk subsystems.  Here are just a few examples of how our system was designed "from the ground up" to be a scalable billing solution.

UCaaS Provider Billing... Deploy in Less Than 30 Days

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We Deliver! Telecom billing companies often promise rapid go-live implementations. Launching a new billing platform is complex and usually takes at least a few months. TimelyBill has helped both greenfield companies and existing UCaaS providers deploy our platform in less than 30 days!

What is an Automated Billing System?

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An automated billing system is a type of software that controls all the functions related to the billing process. These billing systems can automatically generate and send your invoices, as well as track and process payments. 

USF Traffic Study Reports for Telecom & VoIP

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Communications service providers that rely on safe harbor may face a disadvantage over competitors who use traffic studies. To help CSPs compete, TimelyBill is able to generate these usage reports on the fly. Here is an overview of how USF, safe harbor, and traffic studies impact today's CSPs.

Telecom Billing Vendors Checklist

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Looking for a telecom billing system vendor?   Our software was built from the ground up by a team of telecommunications professionals.  We prioritized flexibility, functionality, and scalability during the development process.  We continue to add new features in an effort to make TimelyBill the best OSS on the market.

TimelyBill vs Other Billing Platforms

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How Do We Compare to Other Telecom Billing Systems? We're often asked what differentiates TimelyBill from other billing software vendors.  I'll attempt to keep this as concise and "non-sales-y" as possible!  Here's what we see as our biggest advantages.

Mobile Responsive Customer Portal for UCaaS

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TimelyBill's out-of-the-box customer portal is now fully mobile responsive. We are pleased to announce an update to the TimelyBill Customer Web Portal.  Our portal is now responsive!  This makes it easier to use on a phone or tablet. Customers have come to expect 24/7 access to their account information.  They also want the ability to manage their account online, without having to wait for a customer service rep to answer the phone.  We've made a few updates to our portal so that it now "adapts" the content to better fit devices with smaller screens. New dynamic presentation optimized for mobile devices: Portal navigation collapses into an icon-based menu Page content switches to a scroll-able single column view Data grids  ↗️ with touch-friendly columns Slide-in info panel can be toggled on/off The TimelyBill Customer Portal allows your customers to: View account summary View a list of services Make online payments Change payment metho

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Telecom Billing Process Flow Chart