TimelyBill vs Other Billing Platforms
How Do We Compare to Other Telecom Billing Systems?
We're often asked what differentiates TimelyBill from other billing software vendors. I'll attempt to keep this as concise and "non-sales-y" as possible! Here's what we see as our biggest advantages.
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| Features, pricing, performance, and support tip the scale. |
- We take a customer-driven approach to developing our software
- Our system is a full back-office and not just for billing
We Include Better Features
- Unlimited user access or seats.
- Support for multiple organizations
- Run multiple currencies
- Customer records can have multi-locations
- Integrated ticketing or help desk
- Four years of searchable usage, then yearly flat files for the life of the contract
- Brandable agent and customer portals
- Two reporting engines for both standard and ad-hoc (custom)
- Inventory system for tracking ESN, Circuit IDs, MAC, IPs, etc.
- Low percentage of revenue pricing model
- Integrated tax calculation engine*
- No hidden fees
- We don't force you to use our payment processor or gateway!
We're Technology People
- Optimized database and infrastructure
- High availability environment
- East and West Coast datacenters
- Staging/test environment
We Prioritize Relationships with Customers
- Reference customers available upon request
- Methodical onboarding process
- Personalized training sessions (recorded)
- Self-paced online learning center ↗️
- Great customer service
- Transparent contract renewal terms
Business Longevity
- We've been in business since 2009
- Our team ↗️ is 100% based in the USA
- Our software platform is mature and stable
We protect your data!
- SAE 18 (SOC 1) Type II certified
- File encryption
- Offsite back-ups
- Firewall rules and protection
- More security features
If you would like to learn more about how our software helps communication service providers improve their billing operations, please fill out our demo request form.
Related article: "Essential Features of a Telecom Billing System"
