Frustrated with Your Current Billing Process?
Telecom service providers require more than just a billing engine—they need an accurate, agile platform that aligns with modern business demands. Unfortunately, many billing systems fail to deliver. Problems like inaccurate usage rating, lack of reporting capabilities, and slow support times are too common across the industry. These issues can limit a telecom's operational efficiency and impact customer experience.
Common Problems with Other Billing Systems:
- Many billing systems can't handle complex or large rate decks, leading to mismatches, missed margins, and time-consuming manual updates.
🚫 Lack of Reporting Capabilities
- Custom reporting is often unavailable or limited, with platforms built on rigid data models that prevent meaningful insights or ad hoc analysis.
🚫 Basic Agent Portals
- Many partner portals lack the functionality and customization modern sales teams need to manage customer accounts or drive sales effectively.
🚫 Inflexible Invoice Layouts
- Suppose you cannot tailor invoice formats to match your branding or communication standards. In that case, your professional image and client satisfaction can suffer.
🚫 Problematic Payment Integrations
- Issues such as stale credit card data and unreliable syncing with gateways like Authorize.net remain unresolved in many platforms.
🚫 Slow, Impersonal Support
- Unfortunately, extended wait times and unresponsive service teams are common, leaving providers to troubleshoot critical issues alone.
TimelyBill: A Purpose-Built Solution for Telecom Service Providers
We combine robust functionality with the flexibility and support providers need to scale confidently. Here’s how TimelyBill does billing better:
✔ Accurate Usage Rating—Every Time
- TimelyBill’s rating engine ensures telecom charges are calculated precisely, eliminating the billing errors and inconsistencies common in other platforms.
✔ Comprehensive Reporting Tools
- Gain full visibility with customizable billing reports, exportable data, and interactive dashboards. Make informed decisions without data limitations.
✔ Full-Featured Agent Portal
- Support your sales teams with our responsive, configurable partner portal with multi-level hierarchies, commissions tracking, and real-time account visibility.
✔ Customizable, Branded Invoices
- We design and customize invoice templates that reflect your brand and communicate clearly with your customers. Turn on or off invoice sections such as usage detail, taxes, management reports, etc.
✔ Reliable Payment Gateway Integration
- TimelyBill ensures clean data handling and secure, real-time payment processing ↗️ through integrations with leading providers like IPpay, Authorize.net, CyberSource, Worldpay, and more.
✔ Responsive, North American-based support
- Our support team ↗️ is staffed by knowledgeable telecom experts who respond quickly and work proactively to resolve issues.
✔ Unified OSS/BSS Platform
- Unlike fragmented solutions, TimelyBill is a fully integrated system. All-in-one billing, CRM, taxation, provisioning, and customer care... out of the box.
TimelyBill addresses these pain points with a platform designed specifically for the telecom industry.
Build for the Future—Not the Past
If your current billing platform creates more work than it solves, it may be time to move on. TimelyBill provides the modern functionality, operational visibility, and partner-level support that today’s telecom providers demand.
Schedule a personalized demo to explore how TimelyBill can streamline your operations and elevate your billing experience.