Telecom Billing System Blog

We Help Streamline Your Lead to Cash Process TimelyBill OSS offers an integrated solution designed to meet the demands of today's CSPs. With our single-stack platform ... rating, charging, invoicing, and payment management are combined in a flexible cloud-based solution. Our application enables service providers to bundle convergent offerings in a seamless "lead-to-revenue" customer funnel . A "lead-to-revenue" customer funnel in TimelyBill refers to the process through which potential customers are identified, engaged, and eventually converted into paying subscribers. This funnel encompasses various stages that a prospect goes through before becoming a revenue-generating customer. Here's an example of lead-to-revenue features and tools included in TimelyBill: Lead/prospect management Opportunity tracking Activity tracking Notes history Quote management Create from within lead or customer accounts Include bundles and discounts One-time and subscrip

10 Reasons Telcos Change Billing Vendors If you are like most of the telco companies we talk to, billing is a huge challenge . It's also one of the most crucial aspects of any business. If you can't send invoices to customers, you won't get paid, and if you're not charging enough for your services, you lose money. We have spoken with service providers of all sizes to learn more about common billing pain points and frustrations.  Based on their feedback, here are some top reasons telcos look for a new billing software vendor. Top 10 Reasons to Replace Your Telecom Billing System Consolidate disparate systems ( go with a single-stack solution ) Eliminate the swivel chair problem. Reduce duplicate data entry. Improve operational efficiencies. Decrease the potential for input error. Remove limitations of your product catalog Enable bundling of different produc

TimelyBill's robust OSS provides everything telecom companies need to enable and support white-label partnerships. TimelyBill provides communications service providers with a powerful tool to help manage their successful reseller partner network through a cloud-based, white-label billing solution. TimelyBill allows multiple organizations (multi-tenants) to be configured and operated independently in one software instance.  Our platform gives telecom reseller partners a solution to use in the day-to-day operation of their businesses, making them more efficient and profitable. White Labeled Partner Portals TimelyBill provides dedicated applications and public IP addresses and uses your SSL certificates. Your partners can view their commissions without being redirected to an unknown or shared website. Custom branded "look and feel." Multi-tenant ready Built-in reporting Quoting capability View compensation and disbursement history View invoice and payment history

Calculating sales commissions is a critical factor in managing sales and maintaining company profitability. What is commission management? Commission management in the telecom industry involves monitoring, computing, and disbursing commissions to sales representatives. This plays a crucial role in the overall sales compensation strategy within telecom companies and directly impacts the motivation and performance of sales representatives and compensation management personnel. TimelyBill helps track and manage commissions accurately .  Our system is designed for modern telecom sales teams, including agents, partners, and resellers . With TimelyBill, service providers can fully manage their sales commission programs, resulting in a satisfied and more productive sales force. Our software allows organizations to create multi-level hierarchies of partners, as well as  commissioning plans  that accommodate one-time payouts, residuals, and chargebacks. TimelyBill's powerful commission m

In today’s competitive telecom environment, customers expect billing transparency.  TimelyBill's out-of-the-box customer portal helps CSPs provide complete visibility of services, charges, usage data, account history, and more. Whether you are a start-up or an established telecom business, we have the right billing solution for you.

How CSPs Can Use TimelyBill to Improve the Customer Experience Research shows that simplicity matters.  Consumers are often willing to pay more for a simpler experience.  Focusing on simplicity is a blueprint for generating great customer experiences (CEX) and boosting customer loyalty. Simpler experiences mean being more direct, more useful, and more efficient.

TimelyBill OSS Billing Application Differentiation DATA ACCESS: It’s your data. You can extract any and all information in multiple formats at any point in time without asking us for assistance. INSTANCES: All customers are provided with a dedicated Production AND Staging server in a separate instance.  There is no license or resource sharing in the backend.  The dedicated Staging server allows one to perform testing on new releases and products prior to going live. NO FORCED UPGRADES: The TimelyBill application is not delivered in a "distributed architecture". We do not force you into taking upgrades and can take on releases/upgrades at your pace. CUSTOMER PORTAL: No extra cost. A dedicated IP is provided so you can utilize your own URL, thereby providing a seamless experience for the end user. AGENT PORTAL: No extra cost. A dedicated IP is provided so you can utilize your own URL. COMMISSIONING  / COMMISSION PLANS: Provided out of the box. Create as many commissi

TimelyBill Offers Managed Billing Services Do you need help running your billing operations? We can manage your complete billing process. Outsource your billing operations to our team of experts. Improve your customer experience, drive efficiency and reduce costs. DEDICATED BILLING MANAGEMENT TimelyBill's managed billing solution enables you focus on your core business. Our expert team will manage the following billing functions: Product Catalog Workflow Inventory Templates (email, quote, invoice) Business Intelligence Audits Reports More... Find more information about TimelyBill's managed billing services  ↗️.

Making the Switch to a New Telecom Billing System Doesn't Need to be Painful Today's communications service providers want to improve the customer experience to grow revenues. However, many CSPs need help with antiquated billing systems. These complex and disparate software systems can be expensive to operate. They often need more flexibility to handle modern product and service offerings. We help keep your billing migration on the right track. Although a desire to replace these old systems exists, telecoms are reluctant to tackle such migration projects due to the required scale, effort, and resource dedication. TimelyBill has addressed these concerns by utilizing a time-proven implementation process to streamline billing data migration. Note, these migration phases are intended to be combined efforts to ensure success (aka "Happy Path"). Implementation of you

On-Demand Training Resource During the on-boarding process, TimelyBill customers gain access to our robust training and support portal.  Features include: Keyword Search Responsive Layout Training Videos Webinar Archive Technical Documents Feature Requests News and Announcements Link to Support Ticketing Partner Contact Information More... We continuously add content to our portal to ensure customers have a "how-to" resource for using the latest TBILL components.

TimelyBill is a single integrated system for telecom billing and back office. A true single-stack solution Our hosted telecom billing platform includes more than 50 tightly integrated components that support full customer life cycle. View our full list of telecom OSS components and features Learn more about our implementation process View a presentation by our CMO: " Migrating to a Single Stack Billing Platform "

Our OSS helps telecommunications service providers manage sales performance and commission plans. Our built-in "Partners module" allows you to create a hierarchy of partners, one-time payouts, residuals and charge-backs. Additionally, you can link partner accounts directly to the corresponding customer account for simplified management. Learn more: https://timelybill.com/tbpartners.html

Are you still living in a swivel-chair world? TimelyBill's single-stack billing solution eliminates the need for duplicate data entry into multiple systems. A swivel chair process requires manually entering the same data into different systems.

TimelyBill's core CRM enables telecoms the ability to perform robust data searching, sorting & filtering. Customer account data can be exported or downloaded in CSV, XLS & PDF formats. Visit our main website to learn more about  Data Display and Exporting  ↗️.