Streamline Your Billing Migration

P LaJuett on

Making the switch to a new billing system doesn't need to be painful

Today's communications service providers are looking to improve the customer experience in effort to grow revenues. However, many CSP's are struggling with antiquated billing systems. These complex and disparate software systems can be expensive to operate. They often lack the flexibility required to handle modern product and service offerings.

Keep your project on track.
We help keep your billing migration on the right track.
Although a desire to replace these old systems exists, telecoms are reluctant to tackle such migration projects due to the scale, effort and resource dedication required.

TimelyBill has addressed these concerns by utilizing a time-proven implementation process to streamline billing migration.

Implementation phases:
  • Phase 1 – Data Collection
  • Phase 2 – Data Conversion / System Configuration
  • Phase 3 – Admin Turnover
  • Phase 4 – User Training
  • Phase 5 – Go Live
While our process is "tried and true", it's important to stress that it requires a logical stepped progression to ensure a successful launch. This facilitates efficient system turn-up, resulting in accurate invoice generation and improved customer care.

TimelyBill's extensive feature set is deployed in a controlled and methodical manner. This helps avoid operational hurdles as well as minimizes impact to the customer experience.

Key modules include:
  • Product Catalog / Bundling
  • Quoting
  • Order Management
  • Rating / Invoicing
  • Integrated Tax Engine
  • Adhoc Reporting
  • Trouble Management
  • Provisioning
  • Dunning / Collections
  • Partner Management
  • Customer / Agent Portals
  • Commissioning
  • ACH / Credit Card
  • Data Alarms
Contact us to learn more about TimelyBill, and how our experienced team can help you modernize your telecom billing platform.

tags:

Popular posts from this blog

Top 10 Reasons to Replace Your Telecom Billing System

P LaJuett on
Image
If you are like most of the telco companies we talk to, billing is a huge challenge.  It's also one of the most crucial aspects of any business.  If you can't send invoices out to customers, you won't get paid.  If you're not charging enough for your services, you lose money.

We have spoken with service providers of all sizes in an effort to learn more about common billing pain points and frustrations.  Based on their feedback, here are some of the top reasons telcos look for a new billing software vendor.
Top 10 Reasons to Replace Your Telecom Billing SystemConsolidate disparate systemsEliminate the swivel chair problem.Reduce duplicate data entry.Improve operational efficiencies.Decrease potential for input error.Remove limitations of your product catalogEnable bundling of different products.Set discounts for products.Use promo codes.Set individual price levels.Speed up the quote to order processQuote items are pulled from live product catalog.Electronic signatures …
Read more

Telecom Service Provisioning Automation

P LaJuett on
Image
Order to Activate in TelecomTimelyBill OSS helps automate telecom provisioning to a variety of devices. A typical provisioning process starts with a new order.  The order then triggers a sequence of steps, and ultimately ends with an activated service. Our software also enables communications service providers (CSPs) to design custom provisioning plans which execute up to 10 different provisioning methods, including:
Activating services Suspending servicesResuming servicesTerminating servicesEach provisioning method can contain unlimited steps, to any number of devices.  During the process, TimelyBill is able to variable populate data from both services and customers.

Other TimelyBill provisioning features and capabilities:BroadSoft platform integrationConfigurable REST ActionsNetSapiens, Metaswitch, OthersSQL, Telnet, LDAP, HTTP, FTPTerminal EmulationTelnet, FTP, HTTP, emulation, SQL, LDAP, command line or emailLegacy equipment emulatorIntegration with Dunning and Payment modulesANI, D…
Read more

Feature Spotlight: Revenue Protection

P LaJuett on
Image
Telecom Revenue ManagementTimelyBill's Dunning and Collections Modules
In most cases, customers will pay their bills before the specified due date. However, there may be customers who do not pay their bills. In this case, service providers must take some action to rectify the situation and collect the outstanding balance owed.

The collections process tracks past due account receivables, sends notifications to the customer, and triggers actions in the absence of payments after a specific due date.
Dunning management is the process of communicating with customers to ensure the collection of subscription-related fees via letters or emails.

TimelyBill supports dunning at the account level whereby all overdue amounts for an account, across several invoices, can be handled by a single dunning action.

With just a little configuration, organizations can: Trigger email reminders to customersCreate letters for printingPerform automatic provisioning (i.e., suspend services)Chan…
Read more

TimelyBill to Exhibit at ITEXPO Florida 2020

P LaJuett on
Image
Company to showcase single-stack billing software — February 12 – February 14, 2020 at the Communications and Digital Transformation Event of the Year Denver, NC – December 30, 2019 – TimelyBill, Operations Support System, announced today that it will be showcasing its single-stack billing platform at ITEXPO, held February 12 –February 14, 2020 at Greater Ft. Lauderdale/Broward County Convention Center, Ft. Lauderdale, Florida. ITEXPO is the communications and digital transformation event where influential buyers gather to make their purchase decisions. Meet TimelyBill at ITEXPO at booth 707 to learn more about TimelyBill’s strategy for service provider billing.
“We are delighted to be exhibiting at ITEXPO,” said Patrick LaJuett, CMO of TimelyBill, “We believe ITEXPO is the perfect event to showcase our holistic approach to billing. Our software enables communications service providers to bundle convergent offerings in a seamless quote to cash funnel.”
TimelyBill OSS offers an integra…
Read more

TimelyBill to Exhibit at Channel Partners Conference & Expo 2019

P LaJuett on
Image
TimelyBill Operations Support System, will be showcasing its subscription billing and revenue management software at Channel Partners Held April 9–April 12, 2019, at Mandalay Bay in Las Vegas, Nevada, Channel Partners is the largest channel event for agents, MSPs, VARs, consultants, integrators and service providers.

"We are happy to be back at Channel Partners," said Patrick LaJuett, Chief Marketing Officer of TimelyBill. "We think Channel Partners is the perfect event to showcase TimelyBill's sophisticated partner commissioning features."

Meet TimelyBill at Channel Partners booth 1549 to learn more about how we enable CSPs to easily manage their partners, distributors or agents and their commissioning plans.

About TimelyBill:
TimelyBill is an award-winning cloud-based subscription billing and OSS for telecom, VoIP and wireless communications service providers.

With more than 50 components, our software supports full customer life cycle and features a seamless…
Read more