Streamline Your Billing Migration

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Making the Switch to a New Telecom Billing System Doesn't Need to be Painful

Today's communications service providers want to improve the customer experience to grow revenues. However, many CSPs need help with antiquated billing systems. These complex and disparate software systems can be expensive to operate. They often need more flexibility to handle modern product and service offerings.

Keep your billing migration on track
We help keep your billing migration on the right track.
Although a desire to replace these old systems exists, telecoms are reluctant to tackle such migration projects due to the required scale, effort, and resource dedication.

TimelyBill has addressed these concerns by utilizing a time-proven implementation process to streamline billing data migration.

Note, these migration phases are intended to be combined efforts to ensure success (aka "Happy Path").

Implementation of your new billing SaaS – Phases:
  • Phase 1 – Data Collection
  • Phase 2 – Data Conversion / System Configuration
  • Phase 3 – Admin Turnover
  • Phase 4 – User Training
  • Phase 5 – Go Live
TimelyBill utilizes a time-proven implementation process to streamline billing data migration.

While our billing implementation process is "tried and true," it's important to stress that it requires a logical progression to ensure a successful launch. This facilitates efficient system turn-up, resulting in accurate invoice generation and improved customer care.

TimelyBill's extensive feature set is deployed in a controlled and methodical manner. This helps avoid operational hurdles and minimizes impact on the customer experience.


Key system components include:

  • Product Catalog / Bundling
  • Quoting Tool
  • Order Management
  • Billing, Rating & Invoicing
  • Integrated Tax Engine
  • Adhoc Reporting
  • Ticket Management
  • Provisioning
  • Dunning & Collections
  • Partner Management
  • Customer Portal & Agent Portal
  • Commissioning
  • ACH / Credit Card
  • Data Alarms
Contact us to learn more about TimelyBill and how our experienced team can help you modernize your telecom billing platform. Visit our website for more details regarding implementation ↗️ and data conversion ↗️.

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About the Author:


Patrick is the Chief Marketing Officer for TimelyBill, where he leads the transformation to a more customer-centric company by creating great customer experiences everywhere. Patrick is an SEO expert with 30+ years of experience, including digital marketing for Fortune 500 consumer product and software companies. His profound understanding of technical search engine optimization has garnered him a reputation as an industry leader in the telecom space.

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Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The bil
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