Feature Spotlight: Revenue Protection

TimelyBill's Dunning and Collections Modules
Dunning & Collections in Telecom
In most cases, customers will pay their bills before the specified due date. However, there may be customers who do not pay their bills. In this case, service providers must take some action to rectify the situation and collect the outstanding balance owed.

The collections process tracks past due account receivables, sends notifications to the customer, and triggers actions in the absence of payments after a specific due date.

TimelyBill supports dunning at the account level whereby all overdue amounts for an account, across several invoices, can be handled by a single dunning action.

With just a little configuration, organizations can:
  • Trigger email reminders to customers
  • Create letters for printing
  • Perform automatic provisioning (i.e., suspend services)
  • Change account status to collections
  • Write-off accounts
  • Perform general ledger transactions
TimelyBill's gives CSPs the power to create business rules on a customer's aging information, account data, and current balances to effect custom notifications and actions.

To learn more about TimelyBill capabilities, Explore Our Universe of Features

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