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Patrick is the Chief Marketing Office for TimelyBill, where he leads the transformation to a more customer-centric company by creating great customer experiences everywhere. Patrick is an SEO expert with 20+ years of experience, including digital marketing for Fortune 500 consumer product and software companies.

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Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage, through invoicing and all the way to the processing of payments. Here is a summary of standard telecom billing process steps below: Step 1: Service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2: Service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3: Billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  Billing system rate
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Telecom Provisioning Automation

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Order to Activate in Telecom TimelyBill OSS automates  telecom provisioning   ↗️  to a variety of devices. A typical provisioning process starts with a new order.  The order then triggers a sequence of workflow steps, and ultimately ends with an activated service.
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