10 Things That Should Be Included in a Telecom Invoice

Telecom Invoice Ideas

A professionally designed invoice ensures you get paid on time. A billing statement clearly presenting your charges and fees can boost customer trust and satisfaction.

Here's a cheat sheet for communications providers and what they should include in their invoices.

What should be included in a telecom invoice?

1. Your company name and address
2. A unique invoice number
3. The date of the invoice
4. The address of the customer
5. The due date
6. The date of services provided
7. A description of the goods/services
8. The amount of the services and taxes to be paid
9. The total amount payable
10. How to pay the invoice

5 optional items to include:

11. Your company logo
12. Important messages to your customers
13. The usage or call detail
14. How to read your bill
15. A change of address form

Telecom companies may also consider presenting different invoices to their customers.  For example, invoices sent to businesses might include detailed call record information.  However, residential customers would receive a simpler, summary-based invoice.

Related articles: Optimize Customer Bill Presentment  |  Telecom Invoice Management