OSS vs BSS: How TimelyBill Helps Modern Communications Service Providers

Supporting Your Business and Your Operations

OSS / BSS Software for Telecom Service Providers
TimelyBill offers a single stack OSS / BSS on a cost-effective, cloud model for both traditional telecoms as well as wireless, VoIP, Broadband and IoT service providers.

But… what’s the difference between OSS and BSS, and what does it mean for you?

What is OSS?

OSS, or Operations Support Systems, are back-end components that manage administrative duties. OSS typically includes service assurance, customer care, network inventory, network management systems, service delivery, activation and provisioning. TimelyBill data alarms are an example of an OSS component. Data alarms monitor our database for specific criteria, enabling fraud screening, email notifications and automated workflow steps. We also enable true flow-through provisioning to external devices and platforms.

What is BSS?

BSS, or Business Support Systems, are front-end components that manage the customer-facing duties of a company. BSS handles product management, revenue management, order management and customer management. For example, TimelyBill can handle the quote-to-order process as well as customer billing, payments and everything in-between.

OSS / BSS as a Combined Solution

TimelyBill was designed to manage both front and back-office processes. Our OSS/BSS is capable of replacing multiple disparate systems such as CRM, help desk, reporting, commissioning systems and more. View our list of key components to see what's included with our platform.

Enabling a Digital Transformation

Our extensible architecture provides the ultimate flexibility for expansion. Organizations can seamlessly integrate new functionality via RESTful API. The TimelyBill "REST Actions" configurator enables you to adapt as your business needs evolve. Using this feature, service providers can add to our base functionality, without requiring custom code.
 

We'd be happy to demo the TimelyBill system. Call 954-889-6699 or click to schedule a demo.
 


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