Telecom Billing System Blog

Automatic Inbound Email Tickets Do you currently receive support requests via an email address such as support@company.com? TimelyBill can convert incoming emails from customers into uniquely identifiable tickets and route them directly into our operations support system. Learn more at: timelybill.com/tbtrouble.html

Bandwidth Number Search is Built Into TimelyBill Integrated billing and phone number management system for telecom TimelyBill provides direct integration with bandwidth number ordering. This enables telecom companies to search for new local and toll-free phone numbers and order them all directly from our software. Real-time Bandwidth number search and orders include: Number filtering by Area Code, City, State, or Zipcode Pattern searches for vanity numbers (i.e., 1234, ABCD) Real-time location validation Bulk number selection Automatically linked to customer's account TimelyBill's integrated Bandwidth phone number search and order screen. In addition to managing Bandwidth phone numbers, TimelyBill allows you to preload and manage inventories from ALL your carriers. Key features include: Track ...

On-Demand Training Resource During the on-boarding process, TimelyBill customers gain access to our robust training and support portal.  Features include: Keyword Search Responsive Layout Training Videos Webinar Archive Technical Documents Feature Requests News and Announcements Link to Support Ticketing Partner Contact Information More... We continuously add content to our portal to ensure customers have a "how-to" resource for using the latest TBILL components.