Telecom Billing System Blog

We're pleased to announce that TimelyBill is now a BroadSoft OSS/BSS Solutions Partner. Did you know TimelyBill has full provisioning integration with the BroadSoft platform? Our unique provisioning system design, combined with the tight integration of our product catalog, provides “true” flow through provisioning to the BroadSoft platform. You can build provisioning plans containing the information necessary to execute up to 10 different provision methods (i.e., activate, suspend, and resume).  Each method can contain an unlimited number of steps.  TimelyBill also has the ability to modify BroadSoft settings on a single or multiple-user basis. During a provisioning process, TimelyBill is able to populate variables from any service or customer. We also enable the linking of trouble ticket emails to every provisioning step. So, if a problem occurs during the automated provisioning process, notifications are sent immediately.

Statement on Standards for Attestation Engagements No. 18 Bill Perfect, a developer of customer life cycle management solution for most service providers, including Local Exchange Carriers, Cable and Satellite Providers, Voice Over IP Providers, and Enhanced Communication Providers; today announced that it has successfully completed a System and Organization Controls (SOC) 1 Type II Report for their TimelyBill® Operations Support System . A SOC 1 audit is performed by independent auditing firm and examines the controls and processes involved in storing, handling, and transmitting data securely. The successful completion of the voluntary audit illustrates Bill Perfect's ongoing commitment to create and maintain the most stringent controls for the protection and security of its customers' confidential information. More information about Bill Perfect and their services can be found at TimelyBill.com   ↗️ . The Type II audit   ↗️ , which included detailed review of the desi

TimelyBill Expands Sales Team with Appointment of Luke Crissy to Director of Sales Huntersville, NC - TimelyBill announced today the appointment of Luke Crissy to Director of Sales. In this position, Crissy will be responsible for managing current sales activities and customer relationships. He will work closely with marketing to cultivate new opportunities by leveraging the horsepower and efficiency of the TimelyBill OSS. With over 25 years of experience in telecommunications, Crissy brings an understanding of communications solutions for business and service providers alike.  Prior to his position with TimelyBill, he has had extensive carrier interaction as an enterprise customer and consultant and participated in service delivery side as a CLEC and Managed Service Provider.  These unique experiences have bolstered his knowledge and understanding of the entire life cycle from product design, delivery, and ongoing support required for today’s service provider to remain relevant.

Company Expands Leadership Team and Aligns Organization for Future Growth Huntersville, NC - TimelyBill, a leading telecom billing platform ( https://timelybill.com ), today announced the promotion of Julie Desrats to Vice President of Operations. Ms. Desrats will be responsible for TimelyBill's operations strategy and execution. Desrats will continue to report to TimelyBill's COO, Todd Knower. “Julie's experience in taking a strategic vision and executing on that vision will strengthen TimelyBill's position as an industry leader. With a proven track record for successfully leading large-scale initiatives, Julie's skills are well suited to lead our operations as we continue in our mission to develop innovative billing software,” said Todd Knower, COO of TimelyBill. Desrats has more than 20 years of experience in telecom billing. Most recently, Desrats served as TimelyBill's Director of Operations where she was responsible for customer implementation, cu

FOR IMMEDIATE RELEASE Order Management provides TimelyBill users with direct access to order management from inside any customer account Huntersville, NC – Bill Perfect, Inc. is pleased to announce the release of a new integrated order management system , TB Order Management.  It will be available for demonstration on October 24, 2016 at the INCOMPAS Show in Dallas, Texas. TimelyBill's order management feature automates and streamlines order processing for telecom service providers.  Bill Perfect’s COO Todd Knower says, "order management facilitates order-to-cash processing by eliminating bottlenecks, redundancies and errors." The order management “template builder” utilizes drag-and-drop technology allowing the creation of custom data input screens.  These screens can be assigned to individual products, categories and types.  Benefits include faster sales flow, improved customer relations and smoother order processing. About Bill Perfect: Bill Perfect devel