TimelyBill Implementation Path Diagram

Considering a New Billing System? Here's a Visualization of TimelyBill's Implementation Process: Migrating to a new billing system is no small effort. Our goal is to help get unified communications providers up and billing as quickly as possible.  We are actively involved during ALL phases of implementation and configuration.  Your success is our success. Learn more here:

We've Moved to Denver, North Carolina!

Our new and larger facility is located at 4207 Burnwood Trail in Denver, NC. Denver, NC – July 1, 2017 – TimelyBill, a leading provider of telecommunications billing software, has announced it has moved its office from Huntersville, NC, to a new, larger facility in Denver, NC. The move was effective June 30, 2017. According to TimelyBill CEO Michael Lates, the move was necessitated by the significant growth the company has realized in the last few years. "As our solution has become better known in the industry, demand has risen very quickly," said Mr. Lates. "Our new administration office and warehouse space is 2 times larger than our previous office and offers a more flexible layout. It will support our continued growth and expansion and provide a better work environment for our staff. It reinforces our commitment to both our customers and our employees." The new 4,500-square-foot facility includes private offices, conference spaces, a print/mail

We're Now a BroadSoft Solutions Partner

We're pleased to announce that TimelyBill is now a BroadSoft OSS/BSS Solutions Partner. Did you know TimelyBill has full provisioning integration with the BroadSoft platform? Our unique provisioning system design, combined with the tight integration of our product catalog, provides “true” flow through provisioning to the BroadSoft platform. You can build provisioning plans containing the information necessary to execute up to 10 different provision methods (i.e., activate, suspend, and resume).  Each method can contain an unlimited number of steps.  TimelyBill also has the ability to modify BroadSoft settings on a single or multiple-user basis. During a provisioning process, TimelyBill is able to populate variables from any service or customer. We also enable the linking of trouble ticket emails to every provisioning step. So, if a problem occurs during the automated provisioning process, notifications are sent immediately.

A True Cloud Based OSS BSS Telecom Vendor

TimelyBill is a single integrated system for telecom billing and back office. A true single-stack solution Our hosted telecom billing platform includes more than 50 tightly integrated components that support full customer life cycle. View our full list of telecom OSS components and features Learn more about our implementation process View a presentation by our CMO: " Migrating to a Single Stack Billing Platform "

TimelyBill Offers Dedicated Portals

Out-of-the-box, TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates.  This means your agents and customers won’t be redirected to a “shared” website when accessing their online accounts. Benefits of Dedicated Portals: No confusing redirects Data and privacy protection Company branded Enhanced user experience Reliable and predictable performance Learn more about our agent and customer portals .

Looking for a Complete Back-Office System

Telecom Billing & Back-Office. Search Complete. Sneak peek of our full-page ad featured in the June/July Channel Vision magazine.   Looking for a telecom back-office system?  TimelyBill is your answer for comprehensive billing and OSS. Check out more of our TimelyBill advertisements .

Bill Perfect, Inc. Achieves SSAE 18 (SOC 1) Type II Certification

Statement on Standards for Attestation Engagements No. 18 Bill Perfect, a developer of customer life cycle management solution for most service providers, including Local Exchange Carriers, Cable and Satellite Providers, Voice Over IP Providers, and Enhanced Communication Providers; today announced that it has successfully completed a System and Organization Controls (SOC) 1 Type II Report for their TimelyBill® Operations Support System . A SOC 1 audit is performed by independent auditing firm and examines the controls and processes involved in storing, handling, and transmitting data securely. The successful completion of the voluntary audit illustrates Bill Perfect's ongoing commitment to create and maintain the most stringent controls for the protection and security of its customers' confidential information. More information about Bill Perfect and their services can be found at   ↗️ . The Type II audit   ↗️ , which included detailed review of the desi

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Telecom Billing Process Flow Chart