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The Convergence of Managed Services and Telecom

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This post was originally published on Sep 15, 2021. Updated on Oct 9, 2024. Managed Services Providers A managed service provider (MSP) delivers services like network, application, infrastructure, and security via ongoing support and active administration at customer locations.  Traditionally, managed service agreements have included some or all of the following:

Replace Your Current Telecom Backoffice Solution

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Migrate from an Outdated Back-Office Solution to TimelyBill: In the telecommunications world, staying competitive requires more than just a reliable billing system—it demands a flexible, feature-rich solution designed to grow with your business. If your company uses an older platform that only handles core billing operations, advancements in the industry can strain operations.

Need Help with NetSapiens Billing?

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Meet us at NetSapiens UGM 2024 in Nashville, October 21-24 TimelyBill is Sponsoring Crexendo's Annual Meeting for a 5th Year! Learn how we help the NetSapiens user base supercharge business growth using our latest features, including automated workflows and order orchestration.

Automated Revenue Management (ARM)

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Automated Revenue Management aims to maximize revenue by making the most efficient use of resources. TimelyBill has Built-in Revenue Management Capabilities. As a modern billing solution, TimelyBill helps automate accurate and timely revenue calculation and presentation. TimelyBill increases efficiencies by simplifying revenue-related tasks. This reduces human error and ensures that products or services are priced and billed at the highest possible value.

We're a Telnyx Billing Partner!

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TimelyBill and Telnyx Connect Telnyx to our billing application! Seamlessly integrate cloud connectivity with your business applications. Telnyx, a leading provider of global connectivity and real-time communication solutions, has built a reputation for delivering high-quality voice, messaging, and data services.

Faster Time to Cash

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3 Ways Telecoms Can Automate Faster Time to Cash Communication services providers often operate with tight margins, so managing cash flow is important. Late customer payments can significantly affect service delivery, investments, and payroll. According to a recent Tipalti research report , 76% of CFOs agree that manual tasks still consume too much of their time and effort. Nearly 70% of finance executives are investing in digital technology for financial automation.

Happy 4th of July

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Just a reminder, the TimelyBill office will be closed on Thursday, July 4th, for Independence Day. Our support team will handle automated tasks and emergencies only. Help tickets can be submitted here:  https://customer.timelybill.com/login.aspx

Mapping CDRs to Import into TimelyBill

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How We Map and Import CDRs into TimelyBill for Accurate Telecom Billing In telecommunications, CDRs (Call Detail Records) originate from the telecommunication switches or exchange systems that handle and route phone calls. These systems log detailed information about each call that passes through them. CDRs are typically plain text "flat" files that store usage data in a structured format.

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Telecom Billing Process Flow Chart