Spotlight: Making Telecom Taxation Simple

Automated Tax Rating and Invoice Generation Service providers who provide landline, wireless, cable, internet, or VoIP are required to understand the complex nature of taxes and fees imposed on these services.  The specific taxes imposed on telecom services can vary depending on the country, state, or jurisdiction.

SoftwareWorld Billing and Provisioning Software - TimelyBill

We are pleased to announce TimelyBill is now featured on the SoftwareWorld website.  SoftwareWorld is a review platform that showcases top software solutions suitable for various industries, providing a comprehensive review service by comparing the best software available on the market. The platform creates unbiased lists of the top software solutions by category, helping businesses find the right solution for them.

Sample VoIP Invoice for CSPs

Example of TimelyBill's template-driven telecom invoices At TimelyBill, we understand that one size does not fit all when it comes to presenting invoices. That's why we leverage the power of Crystal Reports to create customizable templates. For example, logos, color schemes, number of columns, and individual elements can be swapped out, modified, or hidden to convey our client's unique identity and branding.

Quickly Search for Customer Data

Feature Demo: TimelyBill's Quick Search allows users to find customers faster.  Our enterprise-wide Quick Search tool is accessible from any page, just enter a key piece of data and the system will either return a list of matches, or redirect to the account summary screen. For example, users can search by: Customer Tag Account ID (full or partial) Customer Name (full partial) Account Balance Serial Numbers Phone Numbers And more! Along with Quick Search, TimelyBill's data grids provide flexible data presentation and display options.  Learn how our OSS enables telecoms to quickly view, customize, sort, and export customer data.  Data Display and Exporting ↗️

Managing Customers Using TimelyBill's CRM

TimelyBill's powerful customer view provides visibility and links to all aspects of the customer account. Managing telecom customer accounts can be a challenge. TimelyBill takes a user-centered approach to customer management. Our CRM screens are designed to help users quickly find what they need. Our CRM allows telecoms to improve operational efficiencies and improve their end-customer experience. Our primary CRM page is organized so users can quickly navigate using tabs and sub-tabs. The data is displayed in informational panels and searchable data grids to give users a full view of a customer's account. Here is a complete list of our CRM features found on the Manage Customer page: Quick Search   enables users to perform customer searches with various criteria such as partial names, phone numbers, ESN (Electronic Serial Number), and more. The Customer Tab  is a main section in our CRM that provides an overview

Spotlight: Multi-Org Telecom Billing

Our multi-tenant structure enables telecoms to run multiple companies from within a single instance of TimelyBill. In TimelyBill, your organizations are managed separately, giving you enterprise-level security and flexibility. Multi-org benefits include: Manage Multiple Companies Residential, Business, Subsidiaries, etc. Use Multiple Currencies US Dollars, Euros, etc. Sell in Multiple Countries US, Canada, Australia, etc. Configure Unique Product Catalogs VoIP, Wireless, IoT. etc. Distinct Reporting and Accounting User Access Limited by Organization Set-up Customized Templates Quotes Ticket emails Invoices and more Launch Custom Branded Portals Use personalized domains / URLs Define unique payment methods Visa, Mastercard, Discover, or American Express Bill on behalf of partners and resellers

Spotlight: Optimize Customer Bill Presentment

TimelyBill has configurable invoice presentation options for service providers. CSPs can hide products, display as taxes, and present them in multiple languages.

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