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Essential Features of a Telecom Billing System

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to make precise billing information every time. A robust telco billing platform will also have other important back-office processes integrated.
Read more: "Essential Features of a Telecom Billing System".

Key Challenges In Telecom Billing

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Identify and Reduce Your Telecom Billing Issues A telecom bill is a statement that communications companies provide to their customers.  These bills must accurately reflect the correct services, service dates, charges, taxes , and fees. An inaccurate bill can have several negative impacts on customers, both financially and in terms of customer satisfaction.
Read more: "Key Challenges In Telecom Billing".

Rounding Options in TimelyBill

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Several types of rounding methods can be used in TimelyBill. When rating telecom-based or other usage, TimelyBill's rounding rules help ensure consistent and accurate billing and provide clarity to customers regarding how charges are calculated and displayed.
Read more: "Rounding Options in TimelyBill".

TimelyBill Universe of Features

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TimelyBill Software Feature Map Illustration of TimelyBill's core billing software features and key integrations. A visualization of our software features orbiting around the core platform. The TimelyBill billing platform includes many components, all carefully designed to operate within a single "universe."  This integrated approach allows telecom companies to improve operational efficiency, lower costs, and gain greater control of their data.
Read more: "TimelyBill Universe of Features".

TimelyBill Usage Rate Decks & Plans

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You can charge customers based on their usage by configuring rate decks in our billing system. Rates are grouped into rate decks, which are wrapped into usage plans. These plans get assigned to a service or added to a product in our product catalog.
Read more: "TimelyBill Usage Rate Decks & Plans".

Deliver a Better Customer Experience

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Our flexible customer account management tools are designed to help service providers deliver exceptional customer experiences. Here are some key features of TimelyBill's core CRM tool: Telecom customer data management: Securely manage and organize your customer data within our system. Store, update, and retrieve customer info, such as contact details, service subscriptions, billing information, and notes history.
Read more: "Deliver a Better Customer Experience".

Billing Calling Plans with Free Minutes

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TimelyBill Manages Complex Billing for Calling Plans with Free Minutes Introduction One common hurdle telecom providers face is managing complex rate plans and incorporating the concept of free minutes for calling. In this post, we'll delve into the complexities of rate plans with free minutes and explore how they impact billing processes.
Read more: "Billing Calling Plans with Free Minutes".

Popular TimelyBill Posts

Telecom Billing Process Flow Chart

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What is Telecom billing and revenue management? Telecom billing and revenue management is the methodology that involves communication services and debt collection management. The process consists of gathering data usage files, calculating billing fees, generating invoices, and managing customer payments. How does TimelyBill rate usage, calculate billing charges, and generate invoices? The diagram above depicts the telecom billing process flow from the service provider's usage through invoicing and payment processing. Here is a summary of standard telecom billing process steps below: Step 1:  The service provider gathers the usage data files within their network Calls, bandwidth, faxes, per-use… Step 2:  The service provider pushes the usage files to a secure FTP location (via a VPN) At predefined intervals (15 minutes is typical) Step 3:  The billing system imports the usage files and "types" the calls Local, intralata, on-network… Step 4:  The billing system rates usage
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