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We Use What We Sell, Sell What We Use

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Eating Our Own Dog Food: How it Enhances Our Billing Software. In software development, the phrase "eating our own dog food" may sound unusual, but it carries significant importance when it comes to improving our billing software. Essentially, it means we use TimelyBill internally (just as a dog food company would feed its own food to its dogs).

Essential Features of a Telecom Billing System

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Billing for telecom is a complicated process. If accounts and services are incorrectly billed, it can lead to lost revenue. The ability to produce both accurate and timely invoices is paramount. The software platform you select should be able to make precise billing information every time. A robust telco billing platform will also have other important back-office processes integrated.

Key Challenges In Telecom Billing

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Identify and Reduce Your Telecom Billing Issues A telecom bill is a statement that communications companies provide to their customers.  These bills must accurately reflect the correct services, service dates, charges, taxes , and fees. An inaccurate bill can have several negative impacts on customers, both financially and in terms of customer satisfaction.

Rounding Options in TimelyBill

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Several types of rounding methods can be used in TimelyBill. When rating telecom-based or other usage, TimelyBill's rounding rules help ensure consistent and accurate billing and provide clarity to customers regarding how charges are calculated and displayed.

TimelyBill Universe of Features

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TimelyBill Software Feature Map Illustration of TimelyBill's core billing software features and key integrations. A visualization of our software features orbiting around the core platform. The TimelyBill billing platform includes many components, all carefully designed to operate within a single "universe."  This integrated approach allows telecom companies to improve operational efficiency, lower costs, and gain greater control of their data.

TimelyBill Usage Rate Decks & Plans

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You can charge customers based on their usage by configuring rate decks in our billing system. Rates are grouped into rate decks, which are wrapped into usage plans. These plans get assigned to a service or added to a product in our product catalog.

Deliver a Better Customer Experience

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Our flexible customer account management tools are designed to help service providers deliver exceptional customer experiences. Here are some key features of TimelyBill's core CRM tool: Telecom customer data management: Securely manage and organize your customer data within our system. Store, update, and retrieve customer info, such as contact details, service subscriptions, billing information, and notes history.

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Telecom Billing Process Flow Chart