Telecom Billing System Blog

Channel Partners in Las Vegas It's time to register for Channel Partners Conference & Expo 2021! Use our code TIMELYBILL to save on registration. We will be showcasing our software at Channel Partners Conference & Expo 2021, held November 1-4, 2021, at Mandalay Bay, Las Vegas. Channel Partners is the largest channel event for agents, MSPs, VARs, consultants, integrators and service providers.

Telecom Invoice Ideas A professionally designed invoice can help ensure you get paid on-time. A billing statement that clearly presents your charges and fees can boost customer trust and satisfaction. Here's a cheat sheet for communications providers and what they should include in their invoices.

Communications service providers that rely on safe harbor may face a disadvantage over competitors who use traffic studies. To help CSPs compete, TimelyBill is able to generate these usage reports on the fly. Here is an overview of how USF, safe harbor, and traffic studies impact today's CSPs.

Managed Services Providers A managed service provider (MSP) delivers services, such as network, application, infrastructure, and security, via ongoing support and active administration at customer locations.  Traditionally, managed service agreements have included some or all of the following:

Don’t think of Labor Day as just another day off from work, or just another holiday. Use it to reflect on this year’s accomplishments and take some time to enjoy the fruits of your labors.  A special thank you goes out to our TimelyBill team for their hard work and dedication! Happy Labor Day!

We Allow Unlimited Users in Our SaaS Billing Environment Unlike other telecom billing systems, we do not charge additional monthly costs per user. This means an unlimited number of users can access TimelyBill. Typical user roles include: Super users/administrators Customer service reps Ticket support users Technicians Report viewers Customer portal users When considering a new billing software vendor, it's important to compare apples to apples.  With TimelyBill, user seats and licenses are part of our all-inclusive monthly fee  ↗️.  No additional charges apply. Our software is architected for 24/7/365 uptime, performance, and security .  We currently serve a variety of telecoms. Clients range from VoIP start-ups all the way up to global enterprise-level organizations. We'd be happy to answer questions, set up a demo, or talk more about pricing.  To speak with our sales team, please call (954) 889-6699. Related article: " Telecom Billing Vendors Checklist "

A comparison of telecom invoicing systems: accounting versus billing software, and what's best for telcos. In today's competitive telecom market, sending timely invoices, collecting payments, and tracking your company's financial health are critical to success.

Supporting Your Business and Your Operations TimelyBill offers a single stack OSS / BSS on a cost-effective cloud model for both traditional telecoms as well as wireless  ↗️, VoIP, Broadband, and IoT service providers.

Prorated Billing with TimelyBill What is Proration or Prorated Billing? Prorated Billing is a way of creating fair charges to reflect changes mid-billing period. For example, if a customer joins in the last half of the billing period, a prorated billing system would only charge for the half that the customer used the service rather than the entire billing period. Example of Proration in Telecom Imagine you have a monthly phone plan that costs $50 per month, and your billing cycle starts on the 1st and ends on the 30th of each month. If you activate this plan on the 10th of the month, you've used the service for only a portion of the billing cycle. To apply prorated billing in this context: The total monthly cost of the phone plan is $50. The number of days you've used the service in the current billing cycle (from the 10th to the 30th): 21 days. The total days in the billing cycle (30 days in this case). Prorated cost = (Number of days used / Total days in the cycle) * Tota

ITEXPO 2021 Recap We at TimelyBill had an eventful and memorable experience at ITEXPO 2021. It was great to connect and reconnect with everyone who stopped by our booth! We enjoyed meeting with so many of our valued TimelyBill users face-to-face, especially when email is so prevalent. This year’s in-person event was an exciting reminder of what good is to come from a COVID-free future.

How We Protect Against Ransomware As an SSAE (SOC 1) Type II certified company , TimelyBill prides itself on having a reliable and secure platform. TimelyBill is always looking out for your company and its assets with our enterprise-level data security and compliance initiatives. Following multiple malware and ransomware attacks at the U.S. state level, TimelyBill has been asked how to keep personal and company assets safe. TimelyBill is not a security system-- make sure your organization is equipped with high-quality security protocols. Firewalls, two-factor authentication, or 2FA, and secure backups are all elements of creating a secure system. Be Prepared Before An Emergency Back up all important information and data to an external hard drive or another storage device. Create and maintain a company-wide backup plan. Make sure all users are on the same page. Regularly update and patch third-party software when updates are available. Use different, strong passwords for every device an

TimelyBill Featured in Top Ten Billing and Provisioning Software List We are pleased to announce SoftwareWorld, the “leading software review and rating platform”, has listed TimelyBill among its “T op 10 Billing and Provisioning Software In 2021” list. SoftwareWorld is a review platform that showcases top software solutions suitable for various industries, providing a comprehensive review service by comparing the best software available on the market. The platform creates unbiased lists of the top software solutions by category, helping businesses find the right solution for them. How Do We Compare to Other Billing and Provisioning Systems? User-driven software that’s consistently updated to include new and bigger features 50+ tightly integrated components to support the full customer lifecycle Brandable agent and customer portals (SOC) 1® Type II certified for safety and privacy Perfect for single organizations or multi-organizational use Personalized and recorded training sessions  A

Manage Your Customer Leads in TimelyBill If you’re selling B2B communications services, your sales team needs to manage and track their leads. While we don't pretend the TimelyBill system is a replacement for HubSpot, Salesforce, or Zoho, our integrated lead management tool does give you a foundational set of sales pipeline tracking features. It also enables you to manage the entire customer lifecycle, from leads all the way to billing with payments... all under one roof. No need to import or export data or manually enter data multiple times. This means you save time AND money! As part of our core CRM capabilities, TimelyBill has condensed the lead management process into a simple and easy-to-use component. With all key features included in the software, users can now manage their sales leads with just one application. The lead management tool  ↗️ allows TimelyBill users to better

Design and Activate Business Workflows TimelyBill's updated workflow management component ↗️ allows consumers to quickly design, manage and share a visual workflow. With our intuitive drag-and-drop system, managing your workflow solutions has never been easier. "Our updated workflow component is a significant arrow in the TimelyBill quiver. These redesigned features enable our users to visually build workflow packages that can then be designated to fire automatically based on specific business rules. This will significantly minimize the potential for errors," said Luke Crissy, TimelyBill's sales director.

Bill On Behalf of Your Partners and Resellers Sample customer portal designs TimelyBill's multi-organizational structure, as well as its template-driven document handling, allows you to run multiple companies from within a single instance. Our software seamlessly manages parent-child company dynamics. One of TimelyBill's multi-organizational utilities is Billing On Behalf Of (BOBO). TimelyBill's Billing On Behalf Of functionality features enterprise-level security, flexibility, and scalability. Managing parent-child companies or resellers has never been more efficient.  “Service providers prefer to sign on resellers who can resell products and services at high volumes rather than the ones who just enjoy the occasional SPIFF. Some resellers desire to promote their own identity while still acknowledging the service provider,” said Luke Crissy, TimelyBill director of sales. The TimelyBill multi-org capability includes co-branding, which allows a provider to promote resellers a

  We're unveiling our Newest Features at the Communications and Digital Transformation Event of the Year in Miami! It’s nearly that time again! From June 22nd through June 25th, we’ll be in Miami for our sixth year at ITEXPO. Come visit us at booth 323 to say hello and learn more about how we're transforming telecom billing. We’ll be showcasing two new and updated tools that will benefit companies of all sizes. A brand new Lead Management tool to organize all your leads and customers, and an updated drag-and-drop Workflow Manager to visually build your workflow templates. “Our new workflow component ↗️ is a significant arrow in the TimelyBill quiver,” said Luke Crissy, TimelyBill’s director of sales. View our latest press release here for more information: https://www.prlog.org/12871833-timelybill-to-unveil-its-newest-features-at-itexpo.html

Here's a throwback advertisement that our "Marketing Jedis" designed back in 2015.  The ad appeared in the Spring issue of ChannelVison magazine. The TimelyBill " universe of features " has changed a lot over the past six years.  We've added a galaxy's worth of functionality and enhancements to help today's telecom companies grow. Learn how we can help enable your business to make its fastest  Kessel Run  Billing Run ever. Related article: Highlights from TimelyBill's March 2021 Release

Looking for a telecom billing system vendor?   Our software was built from the ground up by a team of telecommunications professionals.  We prioritized flexibility, functionality, and scalability during the development process.  We continue to add new features in an effort to make TimelyBill the best OSS on the market.

TimelyBill allows you to manually trigger the bulk emailing of customer invoices. Send Bulk Invoice Emails to Multiple Clients Everyone knows you can't make money if you can't deliver the bill!  Sending out customer invoices from TimelyBill is now easier than ever.  Our software allows you to email invoices with the click of a button. Steps to transmit your bills via email: Navigate to the Financial tab, and select Invoice History. Sort and filter the customer's invoice data as needed. Messages can be sent in bulk to ALL customers or to a filtered SEGMENT. Click the "Email Invoice" button, which will initiate the batch email process. Generated emails are template-driven and have the customer's invoice attached as a PDF. When complete, the "Emailed" column status flag(s) will be flipped to Y (YES). Note our single-click email feature makes the billing process more streamlined.  However, it is very important that invoices are reviewed before they are

We'll be showcasing our billing solution June 22-25, at the Communications and Digital Transformation Event of the Year. We are delighted to be exhibiting at ITEXPO next month in Miami. This will be our sixth straight year! As always, we're looking forward to meeting with both customers and partners! Be sure to stop by booth 323 and say hello. End users, MSPs, service providers, and resellers gather at ITEXPO for an in-depth look at the solutions and trends that are shaping the future. This is your one-stop event to reimagine your communications and technology tools for success in the post-Covid business environment. Use discount code TimelyBill25 for 25% off any paid conference registration pass to the ITEXPO (does not include expo plus registrations). REGISTER HERE & SAVE: https://www.tmcnet.com/scripts/events/registration.aspx?theplan=IT0221-AS&sc=TimelyBill25